The Belle Vue Driver Team
Our fleet driver team consists of three departments which
all work integrated with each other. They are:
Yellow School Bus Drivers
Wheel Chair Acessible Coach Drivers
Corporate / Private Hire / Day Trip
Excursion & Tour Drivers.
Our team are selected and hand chosen for their driving
skills, their strong personalities and their personal desire to
go above and beyond the call of duty. You can be assured each
team member on what ever service you choose will go the 'extra
Our team are:
Safe and Sound
We hold vigorous interviews which ensure we select the best
individuals we can to enhance our team of staff. After
recruitment, which includes driving assessments, induction and
training days, reference checks and CRB checks, we develop our
team through training days to perform to the highest standards
at all times. All our HR Services are backed by Natwest Bank's
Mentor Services ensuring a strict and comprehensive staff
management policy is in place.
Our company thrives on 'constant and never ending
improvement' and our teams performance is constantly monitored
and rewarded with 'performance bonuses.'
We operate our business on the policy of customer retention
and we see our driver team as an integral part of sustaining
this policy. All our aftersales assessments and driver feedback
reports are constantly assessed to ensure our services are
improving each and every day.
Our teams performance include:
Carrying out personal vehicle walk round checks
Double checking of preparation of travel routes
Arriving up to 15 minutes early at the departure
Meet and greet services with the group leader /
organiser on arrival at the departure point (with a smile
and a handshake)
Introductory briefings on the microphone before
departure including health and safety on board, vehicle
facilities and the days agenda
Throughout the journey our drivers
issue informative briefings whilst touring including
traffic updates (if required) and generally they are on
hand to ensure the safety and comfort of the passengers
Our driver team consists of ladies and gentlemen, with
varied personalities of many different backgrounds and
cultures. We have drivers who are excellent communicators with
children, ensuring funtastic day trip excursions are had on
school trip excursions. We have drivers who are sensitive and
caring and excellent at carrying clients with accessible
requirements or special needs. We have a team of informative
and entertaining tour drivers and we also provide crisp, sharp
corporate coach drivers who are excellent at handling multi
coach movements involved with moving large numbrs of people to
tight schedules involving conferences. We also offer a high
profile, non intrusive, corporate coaching service.
Our drivers are requested time and time again such was the
pleasure the last driver gave on a recent journey. However, all
of our team work to an 'Operations Manual / Driver Hand Book'
highlighting the companys operating policies. Only the
individual personality of the driver differentiates our
customers level of perception on every journey undertaken.
Our team look forward to meeting you on your next travel
Belle Vue Driver Team pass their CPC Driver Training.
We are pleased to confirm that our driver team have passed
their CPC Driver Training and qualified for completion of their
35 hours periodic training in October 2010.
The course entailed completing 5 modules of 7 hours periodic
training over the next 5 years. Belle Vue completed 3 modules
in July 2009 and the final 2 modules this in October 2010.
New recruits will join an ongoing scheme to do annual CPC
Training on an ongoing basis to ensure we meet with current EU
Belle Vue provides 5 CPC training days per
year as best practise to enhance our teams customer
service skills- we believe 'victory loves