Belle Vue Manchester Limited - Terms & Conditions -
TERMS AND CONDITIONS Hereon Belle Vue Manchester Limited will
be known as the company. The Customer will be known as The
Hirer. By signing and returning this form The Hirer has entered
into a binding contract with The Company. It will be deemed
that The Hirer accepts full responsibility by himself / herself
for every person in his / her party and fully agrees to the
conditions of hire as follows:
1. Parking Fees. All parking fees are to be
paid by the customer.
2. Departure Times. All collection times and
departure times are to be adhered to at all times unless agreed
otherwise with the Management (not the driver). A maximum time
of twenty minutes will be allowed if the customer is late. Then
the vehicle will pull off the job to meet other transport
2b All school bookings that have ordered
discounted Yellow School Buses rather than coaches for journeys
carried out between the school contract times of 09.15 and
14.45 back at school must adhere to the load and collection
times of the return journey. If for any reason you are not too
sure on the feasibility of making the return loading times we
suggest you hire a coach rather than a Yellow School Bus as
coaches are not limited on times and have flexibility where as
Yellow School Buses do not. If for any reason a return load
time is not met, we will have no alternative but to send the
bus off for the return school contract and send other
replacement vehicles to return your party at the earliest
convenience and also at extra costs to yourselves.
3. Payment. For all jobs over £100, a
deposit of £100 is required to secure the booking and the
remainder must be paid 14 days before departure. Failure to pay
in full 14 days before departure will cancel the booking and
all deposits will not be returnable
4. Breakdowns. Every effort is afforded to
ensure the service ability of the vehicles. In the event of
mechanical failure of a vehicle during a journey a replacement
vehicle will be issued at the earliest opportunity. No refunds
will be given what so ever. No monies will be given for loss of
ticket costs and travel expenses of any sort. If the vehicle
has to be changed prior to the booking for whatever reason a
similar or alternative vehicle will be supplied at the
discretion of the company. If this is unsatisfactory and the
hire is cancelled a refund will be given.
5. Alcoholic Beverages, Food & Drink,
Chewing Gum, Illegal Substances and Smoking are not permitted
on the vehicle. Failure to comply with this will result in the
driver asking passengers or the party to leave the vehicle.
6. Abuse. Any passengers causing abuse either
verbal or physical to any other person including passengers,
members of the public or the driver, they will be asked to
leave the vehicle and the Police will be informed
7. Damages to Vehicle. The Hirer shall be
fully responsible and liable for any damage caused inside or
outside the vehicle by the Hirer or any member of his / her
party how ever caused. This includes incitement to ANY third
party, which results in damage to the vehicle or its contents.
The Hirer will agree to be liable for the total retail cost of
the repair, and the location of the repairer will be determined
by the Company. In addition The Hirer will be liable to pay the
Company a fixed daily rate (determined by the Company) while
the vehicle is out of commission for such repairs, plus any
further incurred losses i.e. by lost bookings.
8. The Drivers Rights. The driver reserves the
right to refuse admission to any person/s who he/she considers
unfit to travel in the vehicle for what-ever reason. They can
also refuse to continue the journey if any person behaves in a
manner which may be detrimental to other people, or the vehicle
and its contents. In this event no refund will be given.
9. Luggage. All luggage must be kept in the
boot or side lockers on coaches. Hand luggage only is allowed
in the vehicle. Walkways must be kept clear at all times in
case of an emergency.
10. Delays. Any delays caused by traffic will
not entitle the customer to refunds. At the discretion of the
management part refunds may be issued in the case of severe
delays caused by Belle Vue.
11. Cancellation. Cancellation of bookings
will result in the customer losing their deposit. If
cancellation is within 24 hours of the booking being carried
out the customer will lose all monies paid.
12. A valeting charge of £100 will be
levied, through misuse by The Hirer from food, drink or
illness, or whatever the retail cost may be if in excess of
this amount to rectify said damage caused.
13. Personal Possessions. Belle Vue Manchester
Ltd will not be held responsible for personal possessions left
on the vehicle.
14. All booklet prices are based on a single
passenger collection point in Stockport or the surrounding area
and include the loading of up to three wheelchair passengers.
Outside of these limitations, there may be a small additional
15. The Company reserves the right to alter
prices prior to accepting your reservation.
16. Any attractions/hotels etc. mentioned are
suggestions only and organisers should make their own enquiries
as to the suitability of such destinations. The Company accepts
no responsibility for costs incurred or for the quality of
service received at such venues.
17. All our coaches are fitted with SEATBELTS
and each passenger must ensure he/she wears a seatbelt when the
vehicle is in motion.
18. Customer Feedback. We welcome customer
feedback on all our services so we can make constant
improvements to our services. Please fill in the aftersales
form given by the driver or should you ever find reason to
complain please contact our Customer Services Dept on 0161 947