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HAT-TRICK OF HONOURS FOR BELLE VUE AT COACH
Transport firm Belle Vue Manchester picked up three top honours
at a national awards ceremony.
The firm, based in Stockport, won the best coach industry brand
category at the UK Coach Awards, while staff members Rik Tapper
and Shannon Meakin scooped individual accolades.
Rik, a transport consultant at Belle Vue, won the customer
service prize while Shannon won the unsung heroes award. Her
colleague Donna Thompson, who is Belle Vue's head of
operations, was specially commended in that
Belle Vue took silver in the category for top medium-fleet
operator, while John Gilbody was awarded bronze in the top UK
coach driver category.
The awards were presented at a gala dinner at Manchester's
Mercure Piccadilly Hotel.
Rik, 42, who lives in Stockport, joined Belle Vue in 2009 as a
driver. His current role involves co-ordinating transport for
large events as well as sales and managing his own customer
Once, when a coach taking a group of children to Disneyland
Paris broke down and the required part would take four days to
obtain, he and a colleague drove a replacement vehicle through
the night to meet the party in Paris, so the group could
continue their tour next day without any delays.
Belle Vue managing director Phil Hitchen said: Rik embodies
what makes our company special. He's a true gem who constantly
goes the extra mile on behalf of our customers.
Shannon, 19, joined the company in 2013
and works as a data processor. The teenager, who also lives in
Stockport, maintains vehicle records and documents, manages
vehicle maintenance schedules, stock ordering and charity
Phil said: "She's a highly-valued member of our team who has
gradually taken on more responsibilities. Shannon has
exceptional potential and her contribution to the business has
helped to enhance our reputation as a quality brand.
"We're delighted she and Rik have been honoured and we are also
very pleased to have won the best coach brand. It's great to be
acknowledged as the best in the UK in a variety of
Belle Vue won the best coach industry
brand for its role as a transport supplier to education
authorities across Greater Manchester and Cheshire.
Phil said: "We've invested a lot of time and money with the aim
of becoming the number one transport provider to schools,
colleges and universities based on value, quality, reliability
"We've applied the same principles to other aspects of the
business, which has helped us gain new contracts."
For full details of the results check out the UK Coach Awards