Frequently Asked Questions.

 



How do I book?

 

Bookings can be made over the telephone or via the internet on email.  A Booking Confirmation will then be sent to confirm the booking with you.

 

How do I pay?

 

By cheque, bank transfer, debit/credit card or cash. A deposit of £100 is made after the booking confirmation is received and the balance has to be paid 14 days before departure.

 

Can food and drink be consumed on the vehicles?

 

No. We do not provide mobile restaurants. But we are more than happy to make refreshment stops at service stations. 

 

What checks are carried out on the vehicles before departure?

 

Our driver team and maintenance team carry out a Walk Round Check before departure and our Quality control Manager pre-checks all vehicles before departure.

 

What checks are carried out on the drivers?

 

Our Human Resources Department carries out References and CRB Checks on all staff during the recruitment process.

 

Are the vehicles presentable?

 

Yes. Our fleet of vehicles go through a comprehensive valeting programme each and every day. Our Quality control Manager pre-checks all vehicles before departure.

 

Are the drivers uniformed?

 

Yes. We pride ourselves on having a dedicated team of professionals who are smart and well groomed with a Corporate Identity within the Industry.

 

Do you have a lost property policy?

 

Yes. All vehicles are checked after each and every departure. Lost property is logged and stored and returnable to the customer or available for collection at The Travel Centre.

 

What differentiates Belle Vue from other Operators?

 

Reliability. We turn up when we say we will turn up on time every time. Our fleet of vehicles are well maintained and should a vehicle fail at short notice we have back up systems in place.

 

Plus we are the only local Quality Audited Company to ISO9001 Standards.

 

We also train our team in the universal language of IMA.

 

Queries?

 

Don't hesitate to contact our team if we can be of any further assistance.

Belle Vue (Manchester) Ltd, The Travel Centre, Discovery Park, Crossley Road, Stockport, SK4 5DZ
Tel:  0161 947 9477
Registered in England No. 3272014

Belle Vue (Manchester) Ltd, The Travel Centre, Discovery Park, Crossley Road, Stockport SK4 5DZ. Tel: 0161 947 9477

Registered in England No. 3272014