We go the extra mile on each and every job. You really can be assured of outstanding personal service. We have pleasure in detailing some customer feedback for your information. Further details can be viewed in our customer reception. We detail these not to impress you but to impress upon you that we really do try and go the extra mile on each and every job. We hope to have the pleasure of travelling with YOU in in the near future.
Some recent feedback collated from our Customer feedback forms for our drivers and the service they provide.
16th June 2017
Dear Belle Vue
We just wanted to pass on our appreciation of Terry who took our Year 3s to Chester today. He went over and above his duties (with regards to a child who was unfortunately sick) and our staff are very appreciative of his work ethic.
Many thanks once again.
Manor Green Primary
16th June 2017
To Philip and Ian
I found your email addresses online when searching for the directors of your company. I do hope this has come to the correct people.My name is Richard Cadbury, I am writing this Email to you as i feel in need to commend two members of your staff for there efforts on Monday May the 22nd.
It has taken me a couple of weeks to find the right words to use. I have just arrived back home in Washington DC after my trip and thought now is the time to send this to you. I was seated on one of your motor coaches Hired in by Tri Star who supply us with our transport in the UK for all events,
It was around 23:30 and we were due to leave our venue. Your staff member who i have managed to get his name from Tri star Matthew came onto the motor coach and explained very calm i may add that the coach cannot depart due to a incident that had just occurred in Manchester. He explained that we needed to all go back into the venue and tea and coffee would be served and apologised for the delay. Matthew's colleague was a lovely young lady ( i couldn't find out her name) escorted all passengers back into the venue whist he stayed with the motor coach drivers to explain to them what was happening. He handled almost 700 people asking him all sorts of questions extremely well and i could see he was under a great deal of pressure as the questions came none stop. I must say both members of staff and all your drivers performed extremely well under the extreme circumstances they were in.
Your staff are a credit toy your company.
The people skills Matthew and his colleague have are amazing. Dealing with the amount of questions and demand from over 700 people is hard work, but adding to the fact of the situation they showed true professionalism.I offer my sincere thanks to all members of your staff from drivers to management.I will highly recommend you to all my contacts throughout the UK.
Once again a huge thanks
Mr Richard Cadbury
26th May 2017
We would like to extend a big Thank You to you & your team for helping deliver another fabulous dance break to all 240 of our guests last weekend. The event went exceptionally well and the feedback from guests has been great! Please pass on our sincere thanks to your drivers who were all prompt, well presented and extremely courteous with all our guests thank you, we appreciated that.
The coaches you sent were perfect and exactly what was required for all our well-dressed guests attending their Saturday evening Black Tie Ball, thank you. We will have no hesitation in highly recommending the professional organisation & presentation of Belle-Vue to our colleagues. Once again, please accept our sincere thanks for helping deliver another wonderful event!
Paul, Amy & Shirley Donaghey
25th May 2017
We just wanted to personally say a heartfelt thank-you to you and the team at Belle Vue for your help and support during the events of yesterday, a sad and challenging day for Greater Manchester.
Our planned Full Council meeting last night was shortened to enable Councillors, representatives from the Clinical Commission Group and senior managers so they could travel to Manchester city centre for a vigil for victims in Albert Square. In doing so we required transport for over 50 people and you were able to respond to our request to hire coaches at such very short notice. We understand that not only did you rearrange some schedules, and drivers agreed to stay on after their shifts to help, but as a company you agreed to waiver all charges for this service.
This gesture came at a time where everyone had rallied round at a time of need. Your swiftness to respond and in the manner you did, made the attendance at the event a much more poignant affair. Thank you for your professionalism and exceptional business etiquette.
Steven Pleasant MBE Councillor
Kieran Quinn Chief Executive Executive Leader
Tameside Metropolitan Council
15th May 2017
Hi Matt and Adam,
Just getting around to saying a BIG thank you for providing the transport for our teams trip to Manchester and Burnley a few weeks back. One of the lads did a write up on the club website and gave Nicola a nice write up
"Our driver Nicola was a host of local knowledge, got us to the Turf Moor stadium in good time and dropped the group right outside the Clarets Store. This gave the lads plenty of time to gear up with scarves and souvenirs before making their way to the stadium"
It goes without saying Nicola is a wonderful driver, and we will be highly recommending your services to everyone at the club for future trips. Keep up all the good work!
(on behalf of the Cabinteely FC U15-B1 Team)
15th May 2017
I am writing to advise that for the past few days I had the pleasure to travel in Wales on a coach driven by Mr. Harrison. He is a rare combination of someone highly professional and very friendly at the same time. A significant asset to your company.
15th May 2017
Good Afternoon Ian,
I would like to pass on my thanks to two of your drivers. I didn't catch their names but they seriously helped me, my mother & my baby daughter out yesterday. I was at the Bramhall Duck race which had two of your yellow buses doing a loop of the area. The two drivers were on shift at 15:45. Myself and mother accidentally got on the wrong bus, but instead of thinking what a pair of idiots and just chucking us off (which I bet happens) your driver took us back to near the original stop and ran across the roundabout to get the other driver to take a stop out of his way to collect us. Because the event had hired buses we weren't able to get prams on in one piece. Without the help of your drivers we would have missed the second bus (I would not have been able to rebuild & get to the other stop in time).
Please pass on a huge thank you as service like this is hard to find especially on a hot Sunday after a full day at work.
Great work Alan and Jacek....
11th April 2017
Firstly, I would like to say a massive thank you to Damian, for his wonderful customer service when enquiring about hiring a minibus for a day trip, myself and 10 of my friends took on Sunday to Blackpool! His telephone manner was lovely and friendly and he even rang back when he said he would (unlike other companies). I would also like to say a massive thank you to THE BEST COACH DRIVER EVER.... Daisy sorry..... Dominic Cooper!!! What a star!!! He put up with us all on the way needing toilet breaks (we'd only been on the road 20 minutes) and as for the way back he was a saint!! I know I wouldn't have been so patient!! So thank you Dom and Damian and the Belle-Vue team for your fantastic service and gorgeous minibus!!!!
1st April 2017
I had absolutely superb service by your company on 1 April 2017. Excellent in every way. Terry the driver was tops. I will certainly use your firm again.
31st March 2017
Mr Foden, the Visit Leader for the trip to Liverpool yesterday, has asked me to pass on the following feedback and to ask you to pass on his thanks to Terry: The coach driver yesterday - Terry - was absolutely great on our trip to Liverpool. The fact that he provided DVDs both there and back was brilliant and really appreciated by adults and children alike and he was very helpful and accommodating too. Many thanks.
School Business Manager
21st March 2017
Hello Adam just a quick email to say thank you from all the lads who went to Cheltenham last Thursday they had a great day and were impressed by your coach and Luis the driver excellent service! We will be booking again for next year's Cheltenham so will be in touch thank you again
19th March 2017
Dear Belle Vue,
I am writing to thank you and your driver, Luis, for the fantastic trip to London on 14th and 15th March 2017.
We have booked our trip through Halsbury Travel to go with our 6th form students to see a performance in the Globe.
Our driver, Luis, was absolutely fantastic throughout the trip, accommodating, helpful and very knowledgeable about London.
Luis showed us the sights whilst traveling to the Globe, he was helpful when we wanted to change the place where we meet up and was always punctual and fun to be with. Our students were praising him for his effortless driving and his kind ways.
The bus itself was also fantastic. Very comfortable, clean and luxurious. We would like to say a huge thanks to you as a company and to Lewis who was a fantastic driver and companion on our trip. I do hope that we will have a chance to travel with you in our future trips; I will definitely ask for it from our travel provider.
Kindest regards and warmest thanks
Learning Manager of English
19th Feb 2017
Good evening Adam
I have to say what a faultless trip again with Dominic (daisy) (Brendan from coach trip)
He is a credit to bellvue and he makes every trip enjoyable. He even went out of his way to put some banners up for one of the parents celebrating there birthday. We have never had much luck with coach company's but Dominic have given us so much confidence in bellvue. He even come into the darts match and supported all the players which was brilliant.
Phil I have copied you into this email to make sure Dominic is getting the credit he deserves. An absolute credit and a very funny guy.
Arran mattinson (Lancashire darts organisation)
16th March 2017
Please see below feedback from the JCB Academy trip to London
Our bus company was especially amazing with the most accommodating driver (Luis) who was a professional person with a lot of knowledge about London and was also very helpful in every way.
Please will you pass on our thanks to Luis
14th February 2017
I just wanted to pass on my thanks to Kevin and Dennis who took my trip to the WW1 battlefields 3-6th February. They couldn't do enough for us and were an absolute pleasure to have on the trip. We will be running the trip same time next year with NST and if they are available we would love them to drive us again.
Kindest regards, Melanie Havelock-Crozier.
9th February 2017
I would just like to express my thanks for our fantastic coach driver today, Dominic.
He took our school to Bradford and back, and the interaction he had with over 60 students was phenomenal. He made the experience an enjoyable journey there and back, and the students and staff loved his entertainment!
Thank you so much
Kingsway Park High School
8th February 2017
Dear Belle Vue transport,
I am emailing to express my thanks for the two drivers who took us to London on the 25th/26th January, their names are Rob and Phillip.
They were extremely professional throughout our trip and were totally flexible with arrangements. There were a few issues with our itinerary from NST and Rob and Phil noticed these and discussed changes with us. They also notified me of problems early which enabled me to change our arrangements slightly with as much organisation time as possible. For that I am extremely grateful. Their knowledge of London and the various places we were visiting really helped the success of the trip-the students had a great time. They took the stress out of the trip for me and were fantastic with the students-something which I think is rare with coach drivers.
I specifically asked for these two drivers after having such a great experience with them last year, I was thrilled when I heard from Rob the night before to check times and arrangements with me for this year. I will certainly request them again for our trip next year.
Please thank them on behalf of The Performing Arts Department at Aquinas College, Stockport. I will also be recommending them to my colleagues and praising your company. They certainly are great ambassadors for your company- they were also dressed extremely smart throughout the whole trip.
We will certainly look to Belle-Vue to hire again,
Teacher of Performing Arts
19th January 2017
We wanted to write to say thank you for your wonderful
service on our wedding day in November. Our guests enjoyed
travelling in vintage style from the church to venue and the
bus looks amazing in our pictures! Great service! We have
attached some pictures to this email for you to see how
beautiful the bus looked in the winter sunshine!
Thanks again Leanne and Christopher Oldham
1st - 4th November 2016
I would like to thank your company for the excellent service we received on our recent school trip to Amsterdam. Our drivers Denis Holden and Luis Moreira were so professional, courteous and helpful, nothing was too much trouble for them and they were very accommodating with all of our plans. They integrated so well with our group and joined in our meal times and even cleared the tables, it was like having 2 other members of staff with us. Please would you pass our sincerest thanks on to them, they are a credit to Belle-Vue.
We will most defiantly be using your coach company again in the future and will ask if Denis and Luis are available to accompany us.
1st November 2016
From all of us at the Canterbury 50+ Club in Urmston may I say a very big thank you. Our driver Lee was extremely good and helpful and your coach was warm and comfortable. We had a lovely day out so thank you very much.
1st November 2016
Just a quick thank you for the service we got on Sunday taking the Cubs to the National Coal Mining Museum. The cubs have asked me to tell you that the driver Dominic Cooper was awesome (their words not mine.) However totally agree one of the best drivers we have ever had. By the way it was the cubs who filled the feedback form in but I totally agree with everything they wrote. Thanks once again please tell Dominic the Cubs would like him to join us next year on our day trips to Yorkshire Wild Life Park and Magna. We will request coach prices once we know when we are going.
Cheers best wishes
19th October 2016
I hope you are well. I would like for you to pass on our thanks to Mark your driver who took us to GAUNTLET on 8th October. He called me to confirm all the booking details and was prompt on the day, he was ever so helpful with the kids and was very accommodating. As this was the first trip I have booked with your company I was a little apprehensive, however I needn't have worried, the day was a huge success and Mark was brilliant. The vehicle you sent was perfect for our needs. So much so, I would like to confirm the booking we discussed for Jodrell bank. I will call you later today.
I hope you are well. I just wanted to say huge thank you to our driver Robert and the coach company, we had crazy day full of transport problems and he was absolute star who help us tremendously!!! If you could pass feedback to his ManagerI would be very grateful! We couldn't do it without him!!!
Thank you again for your help.
10th October 2016
Just wanted say how exceptional our driver Lee was on our recent 5 day holiday to Northumberland. He really went that extra mile to be helpful to our group of stroke survivors, several of whom have mobility problems, nothing was too much trouble in terms of helping with scooters and wheelchairs, and in dropping us off and picking us up on our outings. He really helped to make our break very enjoyable.
Many thanks Lee, hope to see you again.
7th October 2016
Feedback from the Llandudno trip on Friday 9th September 2016 from Edward's Court, Hazel Grove. The Coach was ideal for the resident's needs.
The driver Lee was fantastic. He was friendly, very helpful and courteous. He took really good care getting the residents on and off the coach.
Just a pity the weather wasn't good.
Thank you very much
All the residents at Edward's Court
19th September 2016
Dear Pamela, I trust you are well.
On behalf of London Region Basketball, I write to express our appreciation for the professional service provided last weekend [16th - 18th September 2016] to and from Manchester Piccadilly Station via Holiday Inn Express - Manchester East and National Basketball Performance Centre at Belle Vue. We are pleased to say that this safety in travelling allowed the players and coaching staff to relax and concentrate on playing their basketball games to be crowned the Inter-Regions 2016 Champions. You should be proud of your drivers, Denis and Miguel who were friendly and extremely helpful. We valued their services on behalf of your organisation.
Hopefully, we can make this an annual booking in the future.
Mrs Patricia Fairclough OBE
London Basketball RMC Secretary
28th September 2016
Dear Belle Vue
Thank you for the service of your coach transport and your kind and obliging driver who took our family group back to Manchester airport. It was the icing on the cake of a wonderful week together and simplified the logistics of getting them all to the airport in time! Many thanks once again! Have a nice day.
10th August 2016
I have worked with Matt during the Speedway World Cup as Belle Vue Coaches provided a Park and Ride for us to safely transport fans to and from our event. He was a great pleasure to work with and I found him to be a very hard-working colleague. He is highly organised, has great communication skills and I was very impressed with the way he approached the job. I highly recommend Matt for any job in your company and I'm sure that he will do a great job. He would be a great asset for any business. If you have any specific questions, please feel free to contact me for more details.
Russell J. Wilshire
Deputy Event Director
The National Speedway Stadium
8th August 2016
Please could you pass on this message to all concerned. Saturday just gone was my Daughter's wedding, I hired the Red / Cream Vintage Bus from your selves. I would like for you to pass on my sincere gratitude to the Bus Driver (John Williams) & Conductor (James) as we nick named him.
They made our day perfect, from the moment they arrived to take the boys to church to the moment they took us to our venue for the rest of the day. I'm hoping they came & had a drink with us as I did offer a Pint (of coke that is) to them both.
But we would like to thank them so much for all they did for us on the day.
6th August 2016
I just wanted to say a massive thanks to your driver who was driving the Wedding Bus on Saturday for Dave and Heathers Wedding. We escorted them on our motor bikes and his driving skill on some of them corners in Uppermill was top drawer. I don't know who he was (Pat Douglas) but please pass on our thanks he is a credit to you and your company.
23rd July 2106
Dear Belle Vue,
You recently did the coach journeys for a trip our Year 6 children took to Robinwood on 15th and 17th June. I just wanted to let you know that the teachers were really impressed with the coaches and the drivers and their professional service. On the way there they had a really smooth journey the driver was a lovely man called Pat who took them on a nice route that avoided congestion. On the way back the driver Mike was really professional and they loved that he put on a DVD for the kids to watch which kept them quiet and settled on the journey.
I know people are often quick to complain but you rarely get to hear the nice things so wanted to make you aware and say a big thank you!
Clerical Assistant St George's C.E Primary
14th Jul 2016
Just a quick note to say thank you for organising our coach to Bolton Parish Church at such short notice!
Can I also say what a very friendly driver we had. Kenny came in to let me know he was here early but no rush and he was very nice to everyone on board!
11th July 2016
On behalf of GreaterSport and the Greater Manchester Local Organising Committee, may I take this opportunity to thank you for your assistance with hosting the Greater Manchester Summer School Games. The atmosphere on the day was brilliant and with over 2000 young people participating across 24 competitions, supported by more than 200 young volunteers. It's never easy staging such a big event, but by working collaboratively with a wide range of partners, I think we managed to provide another memorable experience for all involved!
Thanks once again for your support and we look forward to seeing you at the Winter and Summer Games in 2017
6th July 2016 - London
Just a quick note of thanks for looking after the kids from Broughton Jewish School today on their trip to London.
Also, thank you particularly to one of your drivers, who kindly gave my son a little present for his birthday today! He was made up with it and he felt extra special on his birthday. What a thoughtful driver!
A very grateful parent.
07.06.16 - Heathland Village - Bowness
Driver - Rob Gill
We had an excellent service provided from start to finish! The service overall was very flexible with support on pick up, much appreciated. The driver's induction was very professional, the coach was also brilliant and very clean with a toilet as requested. Our driver Rob was very smart, polite and professional. Many thanks!
06.06.16 -The Hub Hattersley - Millstones
Driver - Lee Boal
The coach was prompt and on time as always, the driver Lee was pleasant and helpful and his induction was excellent! The coach was perfectly cleaned and the facilities on board met are requirements perfectly. The day was enjoyable right from being picked up to being dropped off back home. Thanks to the driver Lee and Belle Vue for being so helpful.
17.06.16 - Cheetwood Primary School - Knowsley Safari Park
Driver - Muzzfar Ali
Our driver Ali was absolutely great. He was very accommodating and really made an effort to join in with helping the children have the best experience from the safari drive. Thank you!
19.06.16 - Tameside - Manchester
Driver - Paddy Lanham
The transport service was really fantastic, and the vehicle we received was fabulous!
It was superb journey and we are really hoping we have the same coach and driver for our next event. Thank you.
23.06.16 - Droylsden - Oxford Road Manchester
Driver - Ryan Wrynne
The driver Ryan was excellent and very helpful. He was very punctual, he gave us his contact number to phone him when we wanted collecting which was fab! What pleased us the most was the timing and how friendly and accommodating our driver Ryan was. The coach was very ideal for us and was an overall great day. Thank you!
26.06.16 - Wythenshawe Forum - Quarry Bank
Driver - Miguel Gonzalez
Our driver Miguel was very punctual, super-helpful, friendly and very on the ball! The coach was brilliant also. Our driver's friendliness complimented to the event and set a good time for the people on board the coach! Thank you!
27th June 2016
After our Club meeting the other day I was asked to pass on our thanks from all the ladies who went on the day trip on 15th June to Emmerdale and Harlow Carr. Special thanks to Lee our driver for his excellent driving and his cheerful and helpful personality throughout the whole day.
Many thanks once again.
Hyde Ladies Probus Club
6th June 2016
RE Soccer Aid 2016
I just wanted to say thank you for yesterday. Your drivers were amazing, very helpful and professional.
Caroline Cooke | Production Manager
Initial (part of the Endemol Shine Group)
2nd June 2016
I just wanted to send some feedback regarding Belle Vue Coaches. The air con on the above group's coach packed in during their tour to Paris this past weekend and Mike, in operations, whom I spoke with while covering NST's emergency line, was fantastic. Broken air con is often a very contentious issue but Mike was great and completely proactive in finding a solution, it was fairly clear that we weren't going to get a replacement vehicle, but Mike managed to find an engineer that could get out to the coach and the issue was fixed the same day without impact to the group's itinerary, not always easy on a bank holiday weekend!
Please pass my thanks on to Belle Vue for their high level of service for this group it's appreciated!
Educational Tour Co-ordinator
1st June 2016
Hello Belle Vue,
We hired the coach to take us on a 3 day trip to London with Y6 children. The drivers - Bruno and Phil - worked really hard to ensure all our requirements for the trip were met and they were stars in navigating us around a busy London town! No ask of ours was any problem to them. The vehicle was clean and tidy, though the air conditioning along one side on the lower deck wasn't working very well but that didn't spoil the trip in any way. Would definitely use the company again. Thanks guys!!
Pickering Junior School
20th May 2016
Can you please feed back to Mark Walsh, driver who carried out the hire yesterday, can you let him know that our Nursery teacher was most impressed with his service. He was very professional, really pleasant and went above and beyond his remit by assisting the children when crossing the road - fantastic! We hope you can let him know?
If you could give us his name, the Nursery children would like to send him a card c/o Belle Vue.
20th May 2016
We would like to extend a big Thank You to you & your team for helping deliver a fabulous dance break to all 235 of our guests last weekend. The event went exceptionally well and the feedback from the guests has been great - many guests are already enquiring about 2017. Please pass on our sincere thanks to your 3 drivers who were all prompt, well presented and extremely courteous with all our guests, thank you, we appreciated that. The 3 Executive coaches you sent were perfect and exactly what was required for all our well-dressed guests attending their Saturday evening Black Tie Ball, thank you. We are currently talking with BBC Strictly Come Dancing Stars Anton & Erin to arrange our 2017 date, and will revert to you as soon as we have a confirmed date. In the meantime we will have no hesitation in highly recommending the professional organisation & presentation of Belle-Vue to our colleagues. Once again, please accept our sincere thanks for helping deliver a wonderful event, and as all our guests seem to be saying; We can't wait for next year.
Paul, Amy & Shirley Donaghey
16th May 2016
Just got back and wanted to let you know how brilliant Norman was. We had an amazing trip and couldn't have done it without his flexibility and willingness to cater to our very whim. The Bus was lovely and comfy it was truly an amazing service and I will recommend Belle View and if we need a mini bus again, we will come straight to you.
16th May 2016
Just a quick note to say thank you for a great journey on Saturday. The residents praised Paddy your lovely driver and the safe journey to Llandudno.
As always belle Vue provide a great service and we are always satisfied the coach and Driver. Please could you pass on my comments to the Driver.
Sport Development Manager
6th May 2016
I just had to contact your company to commend our driver from last week. Ian Warfield drove my group up to Scotland last week and was a real credit to your company, he was very accommodating and overall his customer service was fantastic.
Please pass on our thanks.
Sport Development Manager
4th May 2016
I am writing to say thank you for arranging John to be our driver. His expertise behind the wheel is everything we have come to know and expect of him.
Even when the Blue Badge guide managed to place him in some tight corners, John's calm reassuring manner and driving skill was there to save the day.
We thought only Switzerland had sharp hairpin bends and switchback roads but no County Clare is there with the best of them. His pleasant manner, courteousness and willingness to help the passengers are very much what we know and love about John. He is a true ambassador for Belle Vue.
Congratulations to all at Belle Vue for the awards that have been received, well deserved, especially John who should, given our experiences of him, been awarded Gold.
4th May 2016
I am the Deputy Head at Lane End Primary School in Cheadle Hulme and I would just like to say thank you to your company for our trip to Scarborough last week. Our driver Mike Harrison was fantastic. Nothing was too much trouble for him which made the trip go much more smoothly. He knew exactly where he was going each day and the best places to park. Mike was extremely flexible - not minding if we arrived back at the coach later than planned.
Mike also built up excellent professional relationships with myself, my colleagues and the children. He did sight seeing tours on his microphone which the children loved! The coach was of a high standard too. The seats were comfortable and it helped the journey to pass quickly with a DVD player and a range of DVDs. We are hoping to book Mike again for next year.
Please pass on our thanks to Mike.
Lane End Primary School
25th April 2016
With reference to the coach hire to Beeston Castle. I have been approached by the two teachers who organised the school trip. They have asked me to pass on their thanks to the two coach drivers, apparently they were very helpful and extremely nice towards our children, even putting a DVD on for the children to enjoy. If you could please pass this message onto the drivers I would be grateful.
Thank you and
25th April 2016
Just a quick note to feedback about your coach and driver's Viv and Mike!
Coach lovely! Viv and Mike very professional helpful and fun too. We brought them into our world for the day and they clearly reciprocated! Two great peeps and good drivers too. It was a real laugh for me to see Belle Vue Bev on the safety video!
Thanks again mate. Please pass my thanks too to Viv and Mike
22nd April 2016
I just wanted to drop you a quick line to say a big thank you to our driver on the above trip - his name was Phil Wright.
He was there waiting for us in the early hours of Monday morning with a smile. He was incredibly helpful and got us to our destination on time. The students loved his quick wit and were disappointed that it wasn't him that collected us for our return journey on Wednesday.
He is a real credit to you.
Reddish Vale High School
19th April 2016
Good Morning Donna
I would like to express how much we enjoyed a school trip last week booked through NST to London from Tuesday, 12th April to Wednesday, 13th April. I would like to mention that the two drivers, Rob and Phil were excellent and we would recommend them for any trip. They were very tolerant of 40 teenage girls, had an extremely clean coach, they were always on time in the correct place and they drove courteously and with care through the streets of London and on the motorways. I would be very happy to book them again, one of the teachers mentioned that they were the best drivers he has ever had on a school trip. Please pass on our thanks. I have completed the NST survey and have told them the same.
Mrs B Rice
Fairfield High School
15th April 2016
My class and I have just returned from a trip to the sealife centre, Trafford today. I just wanted to pass on my thanks to your driver Terry, who was so welcoming to my class of four and five year olds on their first ever school trip. I had booked a 36 seater coach but when a yellow double decker arrived the children were absolutely thrilled. The whole class were able to sit upstairs (most of the children had never sat upstairs on a bus before!)and it made our trip out even better!! Terry was very punctual, he gave us all the time we needed and the bus itself was spotless. Again many thanks, you have helped to make the first ever school trip taken by my class very memorable .
Reception class teacher,
St Christophers RC Primary,
Ashton Under Lyne
14th April 2016
I would like to provide feedback regarding our trip on 14 April 2016. We hired a coach from Manchester to London. Rob and Bruno are very nice drivers, they gave a good service with great hospitality. We enjoyed our journey and return back to Manchester.
The coach was very clean and like new.
14th April 2016
Good afternoon Adam,
Regarding our recent booking, Ewan Douglas has asked me to forward on some feedback.
Your driver Jeff was extremely polite and accommodating, he was flexible in his approach on the day and very charming.
The vehicle was also exactly what we needed and we will definitely use you again in the future.
Channel 4 Television
12th April 2016
I would like to take this opportunity to say thank you to your team for helping us out on Saturday. We were struggling for transport to an annual event that our young people really look forward to. I had been let down by another company but one of your employees (Damian Ditchfield) really pulled out all the stops to accommodate us and for that we are incredibly grateful. The customer service throughout was a credit to your organisation.
Sports Development Coordinator
Mahdlo (Oldham) Youth Zone
8th April 2016
Dear Bellevue coaches,
I am a teacher who led a trip to London which was taken by Bellevue coaches from the 3rd to the 5th of April. Our drivers were Bruno and James and I would like to say how helpful, courteous and friendly they were at all times to the pupils and staff. We had a great time and the drivers contributed enormously to this.
30th March 2016
I just wanted to say that we used your coaches today to take our school children to Smithills Farm and it was a real pleasure to travel on them. I was on Marcus Welby's coach. We were really impressed with the coach - it was immaculate and the children were really happy to have a dvd played on the journey! Marcus was really pleasant, very helpful and patient. He drove really safely both on the outward journey and the return. The other driver seemed very pleasant and helpful too but as I wasn't travelling on his coach couldn't comment more than that although everyone who travelled seemed happy. We will definitely mention it to our admin team to use you again.
26th March 2016
I would like to give you some feedback and yes, its positive! First of all I appreciate your professional manner of picking up us up from the arrivals hall and all dressed up, very nice! And our driver Mike was brilliant indeed! Very professional, always on time and tried to make our journey as pleasant as possible. I really appreciated that he checked the route before hand and also found out that the Keswick road was closed so he arranged an alternative route and that way we avoided a timetable disaster. I also appreciated the fact that he shared some information about the area. I had reserved shoe covers for all the farm visits but unfortunately the last visit was a bit challenging because we visited both field and dairy buildings and I had to save the shoe covers for the dairy part and therefore our shoes were a bit muddy after visiting the paddocks as we entered to the bus. I am really sorry for this and I hope it didnt cause too much trouble for Mike.
All in all I am very happy for the Bellevue service and bus quality. Keep up the good work!
I am happy to contact you with future groups!
Matkatoimisto Farmimatkat Oy
15th March 2016
Good morning Rik
As you know we used your company for our trip to London last Saturday (12/30/2016), and we write to thank you for an excellent and professional service throughout. The booking procedure and quality of the coach were first rate and more than matched our expectations. Mike Harrison, our driver for the day, certainly kept our group fully informed of their need for strict time keeping, which he managed to achieve which indeed is a first for us!
We thank him for getting us to the venue and back home exactly on time and safely using a professional manner at all times. He did an excellent job.
We certainly will use Bellevue Coaches again and will recommend your service whenever possible.
Once again many thanks. On behalf of Ukrainian Youth Association Manchester
7th March 2016
I hope this message finds you well!
I wanted to say a MASSIVE thank you for the hard work you and your drivers have done for us over Explore GB dates!
We received a lot of positive feedback and I would like to thank each and every one of you for your support.
I was working with James on the day and a lot of clients from his groups commented on James's professionalism the following day when we met at Explore GB. Please thanks James personally from me as well as other drivers (who I am sure were as GREAT as James).
21st February 2016
Good Afternoon Jennifer,
I have just been alerted that our Client was given a Feedback form on Sunday, and has taken it back home to Dubai, so please find Feedback:
" After travelling the world, and experiencing Many Different transportation companies, I can whole heartedly say Belle Vue was amongst the best. The vehicle was of a high, clean standard inside and out. Luxurious and Professional. Mr Boal, our driver, as expected was extremely Professional, Knowledgeable of the area, Nothing was to much trouble. I cant recommend Belle Vue highly enough. After many years in Business, It is nice to see a company, that understands Customer service comes First."
Hope to be working with you in the near future.
Diane Watkinson, VIP Manager
23rd February 2016
Good Morning Phil,
Just a quick email to say a massive thank you to you and your team for making our school trip down to London an enjoyable experience for the children and a relaxing (ish) one for the teachers. The two drivers we had Patrick and Luis were fantastic. They conducted themselves in a friendly yet professional manner, they were very amenable and considerate of the weather! They were very approachable for both the staff and the children alike.
Please pass on the thanks once again to Patrick and Luis.
17th February 2016
Dear Belle Vue transport,
I am emailing to express my thanks for two drivers who took us to London on the 27th January, their names are Rob Gill and Phillip Littlehales.
They were extremely professional throughout our two day trip and very friendly to talk to. They were also extremely flexible with toilet and refreshment stops.
What stood out to myself as leader of the group was their knowledge of the area where we were staying as well as knowledge of motorway services. We were extremely impressed with the new coach we had been given, it was very comfortable. Also Rob and Phil played all the dvd's we asked for when we asked.
We felt very safe and confident in their driving abilities and also in their interactions with our students. They are both lovely men and deserve a commendation for their hospitality and professionalism for our trip. They also communicated with us extremely well over the mobiles and met us promptly at each stop. Phil even walked to find us at the theatre to direct us to where the coach was parked.
Please thank them on behalf of Aquinas College, Stockport. We will certainly look to Belle-Vue to hire again,
Teacher of Performing Arts
Performing Arts Department
10th February 2016
Good Morning Rick,
I would like this opportunity to send a huge thank you to yourself, Kevin Rothwell the driver and the whole team at Belle Vue for your time and professionalism in our booking and the supplying the 83 seat coach for the cubs visit to Blackpool.
The coach was excellent as was the driver and the cubs and leaders had a great time even though the weather wasn't all that good.
Once again on behalf of Tame Valley District Many thanks for all your help and support Yours in Scouting
Arnold Ellershaw. District Commissoner Tame Valley Scouts
29Th January 2016
You will recall that I recently booked a coach to take a group of CHS children to Withington High School for Girls yesterday at 3.15 p.m. I have been asked to pass on our thanks to both your drivers Ian and Lee for their helpfulness and professionalism which the staff greatly appreciated. They were also very impressed on the quality of the coach provided.
Thank you again.
Ann Grant, Junior School Administrator, Cheadle Hulme
04.12.15 Cheadle Hulme High School to NEC Birmingham
Driver - Mike Harrison Vehicle - A19VUE
Mike was very helpful and knowledgeable and he was exceptionally patient with us. He made out day go so smoothly and with humour! Thank you Mike Hope to see you soon.
Many thanks, Cheadle Hulme high school
16.12.15 Copley Academy Bradford Media Museum
Driver Keith Jones Vehicle A5VUE
We took a whole year group (140 students) to Bradford media museum and the journey there and pick up from school was trouble free! The coaches were waiting for us when we had finished and the driver Keith had thought about what route would be best to use to get us home faster! Brilliant, thank you.
16.12.15 The Angel centre Various destinations in Leeds
Driver Phil Wright Vehicle YN65AYA
The driver Phil was so flexible and helpful as we needed to change times, meeting points and find somewhere to eat. Phil took great care off us and enabled everyone to have their needs met and saved the day! The drivers service overall was top marks! Top driver nothing too much to ask for.
16.12.15 Northenden Campus Edge Hill
Driver Marcus Welby Vehicle- BF65HTV
The vehicle was prompt on arrival and we loved the Christmas decorations! It was a very smooth journey and was an overall excellent service with accompanying Christmas sing along! The driver Marcus was very friendly which was lovely.
25.11.15 Stalybridge/Millbrook/Carrbrook Rivington Hall Barn
Driver Rob Gill Vehicle A17VUE
It was a good journey, Rob arrived on time with the coach and we had an enjoyable afternoon.
There was fantastic entertainment and Rob was brilliant with stopping off when requested on the return journey. The coach was very comfortable and met all our requirements, also very nice and clean! Rob was dressed very smartly and the introduction was excellent, very easy to understand!
11.12.15 Broadstone Hall School Leeds Sports Arena
Driver Marcus Welby Vehicle BF65HTV
I book coaches for school events so I needed a decent service to transport dancers. I can honestly say I will defiantly use you again for out of school events and will pass your good services to other local businesses and stele holders. The driver Marcus was dressed very smart and professional and is a credit to your business, his manners and patience was brilliant! Also when Marcus introduced himself he had already done research about where we were going which was outstanding! Thank you J
16th December 2015
The Factory Youth Zone used your service last weekend. I would like to thank both drivers and your company for the excellent service you provided.
Ken drove our staff and young people to a residential at The Calvert Trust in the Lake District. Lee then did the return journey. Both drivers were very helpful and assisted with young people in wheelchair. They were polite and professional at all times.
Thank you again. I hope we can use you again for any other trips we plan to do in the future.
Kind regards, Amanda Cross, Inclusion Coordinator, The Factory Youth Zone
9th December 2015
Just want to let you know how good your driver was with us on Saturday his name was Mike Harrison. we went from Glossop to the Panto in Stockport and he was brilliant with the Brownies. He put music on so they could sing along and was very funny with them at the start of the trip, but also got across the safety issue of seat belts etc. We were very impressed with the coach as well how nice, clean, comfortable and quiet it was, well the coach was but Brownies were singing away, very loud.
Many thanks Hope you all at Belle Vue coaches have a great Christmas Kath Jarratt on behalf of 2nd Glossop and 3rd Hadfield Brownies
8th December 2015
We would just like to let you know that our driver taking the children to Altrincham, Phil Kellitt Was absolutely AMAZING!!!
Very professional, helpful and went the extra mile to help the children and staff. Once again, thank you so much to everyone there - you have been a great help in rearranging our trip. Phil - you're an absolute legend!!
Rachael Nock, Administration Manager, Abbey Hey Primary Academy
4th December 2015
Just to let you know that our trip went very well yesterday; Kevin gave a great service and the bus was perfect for us.
We will definitely be using you again in the future!
Deborah - CLB Coopers
4th December 2015
To whom it may concern,
I have recently returned from a weekend visit to London and your company provided the transport for the visit.
I would like to congratulate the drivers, Luis and Rob for their EXCELLENT service. It made such a difference to have such professional drivers. They made the trip most enjoyable and were most helpful throughout. Could you please pass on my thanks to them personally. They are both outstanding ambassadors for your company. I hope that we get to work with them again in the future on one of our many trips.
Senior Assistant Headteacher: Teaching & Learning
3rd December 2015
Just a quick note to let you know how great our driver Derek Shearer is. The service has been top notch. Very comfortable transportation and friendly service.
Thank you so much!
Deborah Burch - Snog Productions
2nd December 2015
I booked your company for a trip last Friday 27th November and it went really well, your driver Derek Shearer was superb, good driving, polite & very approachable. He is a credit to your company. The coach was superb and I hope to use you again in the future.
20th October 2015
To Whom it may Concern,
On Oct 16th I conducted a tour to The Royal Albert Hall with your Driver Marcus Welby. This was an Exclusive Newmarket Event which involved 4,775 people on 95 coaches. With professionalism & organization Marcus ensured that we were the first full coach to depart the venue & maintained exacting timings on all arrivals & departure. His London knowledge was of great help to myself & passengers.
Please pass on my highest Regards. Michele Eden
20th October 2015
Dear Belle Vue
The Newmarket Directors and Operations Department would like to express their thanks to you and your staff for making the above concert such a success for our passengers! Vehicles supplied were Tip-Top, and drivers were very helpful, the transport ran like clockwork! To get 4700 passengers in to and away from such a challenging venue in such a short time is a credit to us all. Once again, thanks for your support and your driver James Elliott.
18th October 2015
We've just got back from Bognor Regis having been driven there and back very safely by your great driver, James.
He was really considerate and friendly and did his best to make sure our trip was successful.
Please see below a photo taken on our return to Manchester. Please feel free to use this on your website as an example of customer satisfaction!
Kind regards, Julie Carss (Claddagh Assoc. of Irish Dance)
29 September 2015
Newmarket Tour to Buckingham Palace
Just thought I'd let you know what a pleasure it was to work with James last weekend. He was reliable, courteous and helpful and displayed good humour at all times - even when finding himself trapped in his hotel room and having to climb out of the window!! His driving skills were great and commented on very favourably by the passengers.
Kind regards Hazel
Newmarket Tour Manager
18th September 2015
We have just returned to school after a two night stay in London.
I just wanted to let you know that Patrick who was our driver for the three days was excellent.
He was really pleasant, helpful and very skilful in taking that large vehicle around the busy roads.
Thank you for the great service we received from your company - from booking through to returning to school yesterday.
Brimington Junior School
6th September 2015
A big thank you to you all (and particularly our drivers, Mark, Viv & Paddy) for ensuring that our congress plans ran smoothly (Midland Hotel Manchester to Capesthorne hall). You provided a highly professional service and we would not hesitate to recommend you again if asked.
Robin Brammar, AEO President.
23rd August 2015
Hi just emailing to say thank you for the brilliant service we got from you company and John yesterday! We will be recommending you to anyone who might want to use Bellevue coaches in the future!
Natalie Ryder and all the ladies from Cheadle Medical Practice
18th July 2015
I just wanted to write a quick email to say that I worked with Rob Gill as a tour manager last week and wanted to say thank you for his help and professionalism. A passenger got sick from heat exhaustion and wanted to sit on the bus while I waited inside for the other passengers. He took care of her and got her St John's Ambulance assistance when she needed it. I know the passenger was very grateful and I was able to continue doing my job knowing she was in safe hands.He was a good driver throughout and made the trip safe and enjoyable. In this job I meet a lot of terrible and unhelpful drivers so I thought I would write quickly to appreciate a good one.
24th July 2015
My name is Chris Bass Gualbert and I had the privilege of being driven around Belgium by Phil on our recent trip with NST. Phil took the party of 46 to various venues in Belgium from Monday 13th-Friday 17th. He was absolutely brilliant. Nothing was too much trouble and he drove with absolute professionalism. He managed to get us where we wanted, when we wanted. He managed to load and unload the bus with speed and safety. This alone was a pretty enormous task bearing in mind how much equipment we had including a drum kit and 37 stands as well as countless orchestral instruments, keyboards and amplifiers. Picking up was always on time and as close as he could possibly make it.
He made the trip wonderfully enjoyable for all. As the leader of the party I could not have been more impressed with his total dedication. I could not be more grateful.
Many, many thanks for allowing us to have him for the trip.
All the very best
Chris Bass Gualbert
Holmewood House School, Tunbridge Wells, Kent.
16th July 2015
I have been asked to email from a member of Staff regarding the Belle Vue driver who took to Blackburn Rovers yesterday (16th July).
She said that the driver Gary was fantastic and a real credit to the company. Please can you pass on our thanks and appreciation?
Thanks again. It makes a real difference having a nice driver!
Assistant Director of Finance
10th July 2015
I just wanted to write a quick email to say that I worked with Rob Gill as a tour manager last week and wanted to say thank you for his help and professionalism. A passenger got sick from heat exhaustion and wanted to sit on the bus while I waited inside for thr other passengers. He took care of her and got her St John's Ambulance assistance when she needed it. I know the passenger was very grateful and I was able to continue doing my job knowing she was in safe hands. He was a good driver throughout and made the trip safe and enjoyable. In this job I meet a lot of terrible and unhelpful drivers so I thought I would write quickly to appreciate a good one.
Thanks Michele Thompson
19th June 2015
LLandudno - Morning Adam
Just a quick note to say thank you to Lewis one of the drivers yesterday, he was an absolute star, three members of staff have been to me already this morning praising him, he was really considerate and caring with the children and staff.
Please could you pass the message to him?
The Willows Primary School
11th June 2015
I did ring your office to let you know how great your employee was when he drove for the Newmarket tour to Longleat. Although the coach had problems causing problems for our departure. Marcus kept us updated until the problem was resolved. Throughout the trip he was helpful, polite and an all-round star! He is a lovely bloke and I hope he will be driving when I go to the Eden Project later this year. Please pass on this compliment to Marcus and especially his Managers,
Many thanks & Fondest Regards, Sue Carroll
1 Bridge Street West, Manchester
7th June 2015
Just want to thank yourselves, the driver Alan, the conductor Joanne for an absolutely brilliant experience yesterday at our wedding. Everything couldn't have gone better. Alan was awesome, both of them really gave a really great service everyone had a great time on the bus and it was an absolute showstopper at the church. The priest said it was a first for him to see a vintage bus turn up a the church...everyone was impressed. Thank you so much for adding that extra touch to our day we're so glad we booked the bus!!!
Many thanks again for a brilliant experience on our special day
Matt & Claire
28th May 2015
Mike Smith here from St James primary Gorton.
Just to let you know that Marcus was fantastic driving the coach to London for our Man city trip and also he was great with the children/staff always being helpful!
Kind regards Mike Smith
Lead P.E. Manager
28 May 2015
I've been asked to provide feedback for the two drivers were took Greenbank High School to France and Belgium. Both drivers, John Gilbody and Phil Littlehales were incredibly helpful and flexible.
Elizabeth Lee (Group Leader)
Greenbank High School
27th May 2015
Dear Belle Vue
We hired a coach on 28th May and our driver was Marcus Welby.
I just wanted to say how professional he was. He made our members feel at ease, especially the member who was clamped in, in his wheelchair.
I can't stress enough how fantastic he was at his job and I thought you would like some feedback on him.
Many thanks, Carol Welsby
Middleton MS Group
8th May 2015
I would like to thank Vance for his excellent and professional work on our trip.
Belle Vue should be rightly proud of how Vance represents and acts on your behalf.
(Dr.) Max York,
Area Sales Manager,
UK & Export | Netcontrol UK Ltd
6th May 2015
Dinnington Under 15 rugby to tour - Lille 1st May to the 4th of May
I was the Tour Manager for the Dinnington Under 15 Rugby Team that went to Lille last weekend, including parents. Please pass on our huge thanks to Luis, our driver for the trip, he was absolutely fantastic. Everybody was appreciative of his professionalism and his easy going nature, and he couldn't do enough for us. He is a great advert for your company!
Andy Baker, Secretary - Yorkshire Federation of Referees' Societies
I am emailing with regards to our journey to Edinburgh on the weekend.
We had driver called 'Robbie' I just want to email our thanks to him from myself and all the hen party, he was brilliant and couldn't have made our journey any better. Genuinely couldn't have asked for a better driver.
29th April 2015
I would just like to say how kind and helpful Marcus was to our group with disabilities on our outing to Port Sunlight yesterday. His driving was excellent and we would hope to have him as our driver again.
Regards, Sue Stephenson
23rd April 2015
I just wanted to say thank you for providing an excellent service yesterday and thank you to the driver for his professionalism and patience. My colleagues were very impressed with the tour and with the coach, hopefully we can use you again.
Roland Buckley, Business Support, North Manchester Neighbourhood Regeneration Team
21st April 2015
Thank you for your help with this group. Feedback from the group was that the bus was very nice, on time and great service by the driver Sharon Plumtree. We will give you our best recommendation and would love to work with you on future events in Manchester.
Med Vennlig hilsen/ Best regards,
21st April 2015
To whom it may concern
I am writing this letter about your driver Matt Turner on the 21/04/15 as I feel that his actions went above and beyond the call do duty.
I was stood outside Trinity High School this morning waiting for a bus into town. There was an older lady crossing the road coming towards me in the bus stop. The old lady took a terrible fall into the middle of the road. Your driver whom was parked a little further down the road saw this happen. It is quite a busy road.. your driver jumped into action.. He first of all stopped all traffic coming from behind his coach.. making sure it was safe.. With myself he checked the lady was ok asking her various questions whilst he was calling an ambulance .. He stayed with the lady until the ambulance arrived and even offered me a cup of coffee which was very nice of him. This driver must be a credit to your company and I wish to thank him so much as you don't often see random acts of kindness like this any longer.
many thanks, Yours, Mr Roger Abbot.
13th April 2015
Re: 246 Bus Service Altrincham
I am writing as a senior Councillor of Trafford Borough Council regarding your operation of the above service, and in particular at the request of the service users. I am currently the vice chairman of the Licensing Committee, member of Manchester Airport Group and was a member of the Police Authority for 13 years prior to its dissolution. I personally regularly use this service which runs past my home and accordingly have extensive knowledge of this route and furthermore the Transport facilities throughout Greater Manchester.
Many of your customers give me a complimentary feedback of the excellent service offered and in particular the very helpful attention given by all your regular drivers to young mothers with children, passengers with disabilities and the elderly needing assistance with access. I have personally discussed all this with your driver, Graham, David and also Alan who are all always willing to show kindness to all passengers. Graham has informed me that he also undertakes your school contract with St Ambrose College, Hale Barns (which is my own Ward) where I am a long serving Governor of the College.
Finally may I say that I am used to writing letters of complaint so it give me much pleasure to sincerely write this letter with my thanks and appreciation to your operation of the contract.
Please do contact me if I can be of further assistance or otherwise
Yours truly, Cllr. Bernard Sharp, Hale Barns Ward,
Trafford Borough Council
8th April 2015
Just an initial line from me to thank you & Belle Vue, for a wonderful start to our day. George, John and the Vintage Bus were spot on. They did everything to make our journey a true experience. Please thank the guys again from me - and us.
8th April 2015
We just wanted to say a massive thanks to Jeff for putting up with our filming today (and he's pretty good actor too), He was courteous and fun.
Regards, Janet A Terry, PA To Senior Sales Director UK
7th April 2015
This last weekend our rugby club, Old Brodleians, went on tour to Holland. The tour was arranged through S&C Travel Ltd, and we had a Belle Vue coach driven by Luis Moreira. It is a pleasure to provide some outstanding feedback in relation to Luis. His driving and timekeeping were excellent, which you would expect generally. It was however the personal customer care provided by Luis that really stood out. We had a group consisting 11 adults and 24 Under 17 rugby players, and Luis engaged and communicated brilliantly with both age groups and was a real pleasure to deal with. Luis ensured that the whole travel experience, despite being a lengthy journey, was of the highest possible standard. As our team coach commented (who was on his 3rd such tour) "Luis was by far the stand out amongst the drivers provided" As a final comment, we were impressed with the quality of the coach and would have no hesitation in recommending or utilising your services for any future tours.
Kind Regards, John Ashton
5th April 2015
To Belle Vue,
I am emailing to say how excellent the service was from Robert Gill, he was our driver whilst we were on tour from 2nd April to 6th April. Rob made our tour and the bus was impeccably clean. Could not recommend him more highly.
Kind regards, Ben Lyon
25th March 2015
Dear Adam and the BelleVue team,
I hope you're all well. Just thought I'd drop you a note to say a big thanks for providing the coaches and co-ordinating the car park yesterday! Without you and the efficiency of the team the School Games wouldn't be able to run. I'd also like to thank you for being patient with the last few stragglers that decided they wanted to hop on the buses after not requesting it, it's really appreciated and we couldn't have done it without the support from you all!
The event has gone down really well & we've had some great feedback already - Overall we had over 1600 young people participating, across 32 competitions and 13 Sports; and the competitions were supported by 170+ young volunteers, and further 30 + Volunteers.
Kind Regards, Anna Ducie, Sports Development Officer
22nd March 2015
Just a note to thank you regarding our coach booking. From the point of my first call the service has been superb and matched by our driver today, Kevin who even helped with our equipment and stuff. Really impressed!! We will be playing that gig again and that and any other gigs we have needing travel we will be using you. Cheers Graham
20th March 2015
Hi, I felt I had to contact you and tell you how wonderful one of your coach drivers was on our class visit to Stockley Farm on Monday. My name is is Jo Atherton and I am a class teacher at Old Hall Drive Primary school and I took 60 Reception children to the farm on Monday 16th March.
There was two coaches booked, a yellow coach and a white coach that Mike was driving. My class had the pleasure of being driven by Mike on the white coach. Mike arrived early and his coach was immaculate. He was a delight with both the children and adults and I very much look forward to having him as our coach driver on future trips. What a credit to your company!
Many thanks, Jo Atherton
10th March 2015
Good Afternoon, Mrs Koutsouvelis the year 4 teacher Just wanted to give you some positive feedback from this mornings trip we had to the Etihad Stadium, she wants to say a big THANK YOU to the coach driver for Phil for being so nice. Could you please pass on the comment to the coach driver on our behalf. Thanks Again. Kind Regards Steve Unsworth, Norris Bank Primary
9th March 2015
Hope you are well, I just wanted to pass on some feedback from University of Queensland - good job - thanks!
We asked, "Did the organisation of the coaches work successfully?" "I would say, our driver from Bellevue coaches in England, Luis, was superb and was there early every day and knew exactly where he was going in NW England and in London. He was really excellent and if you are using Bellevue again, I'd really encourage you to try to get him as the driver.
Kind Regards, Ceri Hopkins Operations Manager
27th February 2015
I would just like to thank you and the drivers for an excellent service that they provided for our trip to Paris. They were punctual and went the extra mile throughout the trip.
Simon Spencer, Head of Business and Enterprise
St Nicholas Catholic High School,
23rd February 2015
Hi, we recently went to Rotterdam on a Football Tour
and we had John Gilbody as our driver and he was
fantastic, a great ambassador for your company. He was great
with the kids and a real asset to our trip. I would be most
grateful if you could pass on my thanks to him, and make his
manager aware of the excellent service he gave to our
school. I have provided a photo that I would also like you
to pass onto him, the fact that a Man Utd fan lasted the very
long weekend with a bus full of scousers must have really
tested his patience!!!
thanks again, regards
Assistant Curriculum Co-ordinator for PE/ Teacher i/c BTec
Maricourt Catholic High School, Liverpool
17th february 2015
Hi there Phil,
I just wanted to take the opportunity to get in touch with you, to discuss the highly positive experience that I have had over the last week, in dealing with your team specifically, Adam Bradshaw and Richard Tapper. I had initially been in touch with Adam about photographing one of your vintage buses for my portfolio. While this sort of enquiry is not the norm for Adam (not being a sales enquiry), he was exceedingly helpful, accommodating, and went well out of his way to ensure that I had everything that I needed. A really pleasant individual, and a genuine credit to the company.
I was then passed on to Rik Tapper as he was working on the day that I came for the shoot. I cannot stress enough how far out of his way Rik went for us. He was obviously very busy, but made sure that the bus was close enough for us to reach the power cables with ( this was no mean feat, as the bus had to bw woken up after its winter hibernation). On top of this he made absolutely sure that we had everything we needed. I never write these sorts of e-mails, but I feel that in this case, it is really important to give positive feedback!
Very best regards,
27th November 2014
Regarding to the coach service on last Sunday, the 23rd of Nov, I would like to express our appreciation on behalf of our club to the driver on that day, Paddy. Please pass on our big thank-you to him. Can you also request Paddy for our future bookings, he was proffessional, patient, very kind and a nice man.
Regards, Paul, Student Union
25th November 2014
Hi Adam / Rik,
A massive thank you for the way you professionally organised all of our transport over the past 2 weeks. The whole group are very grateful and cannot wait to work with you again soon. Philip, we really wanted you to know what an absolutely brilliant job Adam and Rik have done for us over the past few weeks. Please extend our thanks to all of your drivers who helped with this project.
Many Thanks, Lesley Allen, Other Emergencies Co-ordinator, evention and Protection, Greater Manchester Fire and Rescue Service
20th November 2014
Hi Adam j ust a quick note to say the coach and driver (Mike) were fantastic for the trip to world skills on Friday 14th November.
All the best
The Manchester College
20th November 2014
I would like to take this opportunity to show my appreciation to you and your team at Belle Vue for a job well done.
The whole experience was easy, straight forward and most importantly hassle free - allowing me to concentrate on other issues during the event. This was all topped off by your impeccably professional driver John - I would appreciate it if you could convey my personal thanks to him...his patience and flexibility yesterday ensured that our event was successful.
Many thanks, Shayne Gamble
5th November 2014
I just wanted to email and thank-you for the continued reliable and excellent service provided by Belle Vue for our charity Dreamflight and the Dolphins Group. We had a fantastic trip this year which started with the great participation from your drivers Kat & Vance!!! (dressing up as Mickey and Minnie)Please could you pass on my thanks to them both from all the Dolphins!!
Jo Ridley (Dolphins Group Leader) Dreamflight 2014
3rd November 2014
Hi Adam, just want to thank you for the coach and driver you supplied for me for our trip to Wetherby races on Saturday. The coach was fantastic poshest one I've been on! Your driver Anthony was a smashing lad. Once again thanks Adam.
Regards Tony Williams
22 October 2014
Many thanks to all at Belle Vue coaches for our recent excursion to Blackpool. All of our tenants had a fantastic time and I will definitely be recommending you to others especially if they are planning a trip for older people. The driver, Patrick, was brilliant with everybody and showed great patience and conducted himself like a true gent. Many people have approached me to say what a great job he did on the night and he was a first class advertisement for your company. Hats off to Belle Vue Coaches and especially to Patrick for a job well done!
Regards, Eric Waddington.
13th October 2014
Just wanted to say a massive thank you, the service your driver Luis provided was great and he helped out in so many ways and was really flexible when needed, he is a credit to your company and I will be in touch for future events.Thanks
Sam, City Street Coordinator, City in the Community
30th September 2014
Sorry for the late reply. I would just like to say a great thanks for the service you as a company offered.
Mike Harrison on the day was fantastic this despite my original concerns. I would like you to pass on my thanks directly to Mike for the professional and polite manner he dealt with myself and the rest of my staff and intern my customers, who all had a wonderful day out. We have this event every 2 years and will not hesitate to use your service again!!! Thanks to you all and especially Mike.
Best Regards, Colin Mu sgrave, Divisonal Branch Manager, Cromwell Manchester
25th September 2014 GTO Day Out
Please pass our sincere thanks to Rik for a great day out,he his great ambassador for Belle Vue, you could not have wished for a more pleasant & considerate driver most helpful in all ways we would travel with him again even when we book our trips out with you, he made the day!!!! We have never had a bad driver yet in all the years we have been travelling with Belle Vue coaches.
JimWheelton Salford Disabled Motorist trip organiser
25th September 2014
I just wanted to say a big thank you for the excellent coach provision today. Rob your driver was excellent and gave us a very smooth and comfortable journey to all our destinations. He was a great tour guide too. The coach was first class and I will definitley reccomend you to others.Thanks again for all your help and an excellent day.
Ruth Coulthard Conference Director Association for Heritage Interpretation
16th September 2014
Huge thanks to you and your company.
We write this message with huge thanks and gratitude, from the bottom of our hearts. Your vintage double decker bus set the scene for the start of our wonderful wedding day, on the 30th May this year, it was a great ice breaker for our guests, especially the fact that you allowed us to provide our own champagne on board. Everyone thoroughly enjoyed the journey and we had huge compliments from all of our guests. Your company was professional and courteous at all times. Your driver George had a smile on his face throughout and was patient as a few guests were running late! :) You were easily contactable throughout the months prior to the wedding to answer any queries, I even had a call from a manager the day before our big day to congratulate us and wish us all the best which was such a lovely message to have received. So thank you Belle Vue for a day on one of your buses that we and our guests will never forget.
Mr and Mrs Hesford xx
15th September 2014
Dear Belle Vue, we just wanted to thank you and our coach driver George for looking after our wedding party on 9th August. The vintage coach was a lovely addition to the wedding of our daughter and was a great way of getting guests to the reception and getting the bridal party to the church. George was very helpful. The roads were very busy that day and there were several road works along the way which made it a difficult drive with a vintage bus, as was attempting to get the bus right to venue at Hilltop. We really appreciate Georges efforts. We would like to commend him for his friendliness and hard work.
Debbie & Jonathon Burr
14th August - Friends & Residents of Bramhall Close
Barbara (the treasurer) contacted our office to say how very please she was with Vance and how polite, kind and friendly he was. She was very happy with the service and would love to have him as their driver again. She asked if we could pass this on to him, to let him know how grateful they were to have a nice stress free wonderful day.
Friends & Residents of Bramhall Close
29th July 2014
Many Thanks for your great service. We had a fantastic time. Marcus was very professional and helpful. We are very satisfy with his service.
We have booked another trip on 31st July. Can you please organise with Marcus if possible.
24th July 2014
can I just express my thanks and appreciation for Anthony the driver on our last trip to Tatton he was exceptionally courteous and helpful to all the carers who also pass on there thanks.
16th July 2014
I would just like to say thanks to your service everything went smoothly with our trip to Pendle Village Mill yesterday. Please pass on our thanks to Patrick he was very professional and friendly. I look forward to using your service again in the future.
CALL plus - Trafford
Apologies for the delay in sending this email as I've been away and just returned today. I just wanted to say thank you for your service on Saturday 5th July for our client visit to the Formula 1 qualifying at Silverstone. Mike Harrison, who was our driver for the day was excellent.
Very friendly, courteous and professional. The minibus used was perfect in terms of a luxury feel, especially with the type of clients that we took on this event. We would most definitely use your services again if the occasion required. Again, many thanks
Watch & Merchandising Manager
Prestons, Prestons of Bolton, Rolex at Prestons
13 Water Lane, Wilmslow, Cheshire, SK9 5AE
3rd July 2014
Just a note to thank you for all your help in making our trip to Dunham Massey on 25th June very enjoyable.
Thank you to Patrick our driver who was a delight. The accessible access coach was used by a few members not just the wheelchair user.
Hyde Ladies Probus Club
2nd July 2014
In this day and age when people are so quick to complain I thought I would take the time to give you some positive feedback on your Company which we used on the 1st and 2nd July. When organising any event, things don't always go to plan, so it was reassuring that the drivers Anthony and Trevor where on time, courteous and very professional please pass on our thanks to the two drivers involved.
I would highly recommend your company and wouldn't hesitate to use you again.
On behalf of Ryecroft Foods.
30th June 2014
I just wanted to write to say how impressed we were with the service received from your company and, in particular, from the driver Rik for our daughter and her friends prom trip last Friday. One of the other mums had booked the vintage single decker bus so I spoke to Rik a few days before hand to firm the arrangements, given that our house was to be used for the departure. He was very helpful and accommodating and on the day itself had the courtesy to ring me to confirm details and his arrival time. He arrived absolutely as agreed, the bus was just as the girls had hoped (all 12 of them.....) and his service and fun with them ensured that they arrived for their Prom in style and very happily.
Rik was courteous and polite with everyone, he quietly ensured that the trip went to plan so no parental worries were required and he gauged just perfectly the entertainment and fun the girls wanted for their journey. All the parents were delighted with the service and we will all highly recommend you. Should the need arise for transport we will not hesitate to use you again in the future. I am aware that people are usually quick to complain and slow to praise so wanted to let you know how pleased we were with Bellevue coaches and what a good ambassador for the company you have in Rik.
20th June 2014
Reference our recent hire of your vintage double decker bus on the 20th of June for our Son's wedding at Manchester Town Hall and venue at Halle Saint Peters Church. I always like to give credit when due for services and attention to detail. Your Staff from the day of booking have been most helpful and understanding and the booking was a flawless exercise. Your driver and his assistant were extremely patient and courteous while waiting for the photographer to complete her shots of the various group staging's etc, to which again we thank them for thier professional attitude and approach they are a credit to your Company and services. Thank you once again for playing your part in making the day of our eldest Son's wedding a very special and memorable day. Please pass this on to your Managing Director and to all involved.
I just wanted to express my thanks and gratitude for the excellent service as provided by both Belle Vue Manchester and Phil your amazing and accommodating driver. The service from the first conversation with yourself, to the vehicle cleanliness and your superb driver was faultless and without any doubt at all Belle Vue Manchester will only ever be our first choice for Coach and corporate travel. One again our sincere thanks for the fantastic experience given from your company and your team.
H.N Nuttall Limited
Good evening Ian.
I hope this email is directed to the right person? Recently I was in England with Westlake Boys High School of Auckland, New Zealand. Anthony from your company picked us up at Manchester Airport and dropped us off a week later in London. He was a very good and friendly driver who very quickly won the respect of our 4 staff and 30 students. Nothing was too much trouble for him and he made our stay more enjoyable. I am unlikely to be in England again with a group but if I was I would have no hesitation in using your company and requesting Anthony.
19th April 2014
We just wanted to say a massive thank you to you, your colleagues and the especially bus driver George. We hired your double decker bus for our wedding last sat (19th April) and it was fantastic. Nothing was to much trouble for the boys, they took our guests here there and everywhere. We would like to do an official review for other customers, can you tell us how we can do that please. Adam you were great from our first enquiry, indulging all my questions. We hopefully got some cracking photos too that you can have if you would like.
Nicola and Luke Stubbs
I just wanted to let you know about our experience from the weekend. Both journeys were fantastic, the coaches were spotless inside, the drivers were smart and they were lovely with our Brownies.The drivers were very helpful and great drivers. They arrived on time and made everything so easy for us. Last year we used another company and had a bit of a nightmare! We don't go on many trips but next time we will certainly be in touch. I also work at a school so I'll make sure my colleagues know!
Michelle Steer - on behalf of 10th Head Green Brownies
Just a short message to inform you of our complete satisfaction with our school bus driver Jason. He takes our Year 5 class to the swimming pool in Marple each Thursday at 9.05am. He is by far the most helpful and pleasant driver we have had in the years I have been taking the children swimming. Jason always takes our pupil in his wheel chair to put him in position and strap him in his seatbelt securely, checking carefully to ensure our pupil is safely positioned and comfortable. He keeps the bus beautifully presented and clearly takes a pride in his work. Would you kindly pass on our gratitude and appreciation. He is an excellent ambassador for your company.
Year 5 Teacher
St. Marys Catholic Primary School
I would just like to give positive feedback from the coach trip this morning to the Halle, the teachers have said the driver was really helpful and kept the children entertained, they all come back on a positive high, can you please thank Ian from us and we look forward to booking you again for future trips.
School Business Manager
St Joseph The Worker RC Primary School
I have been told to drop you an email. I rang earlier wanting to express my thanks for your service yesterday. We had a long trip with young children to Nottingham for a gymnastics comp and as usual, nothing went according to plan! Our driver was NORMAN and I would really like him to be recognised in some way as he was so so helpful and accommodating with us. He looked after our children and the teachers and went above and beyond his normal duties. Please will you pass on our thanks and gratitude to Norman and we look forward to more business with you.
Please also could you just let me know you have received this email.
Hi Adam and Ian,
Just a quick note to say thank you to everyone at Belle Vue for all your efforts on Thursday. Everyone at Belle Vue was exceptionally helpful and accommodating. The filming went really well and the sequence will look great. Particular thanks to Ian, you really got into the spirit of the show, and did a marvellous job teaching Naomi to drive the bus!
JAMES HIRST I RESEARCHER I CBBC
Re - Ali (our coach driver)
On behalf of the school we would like to commend your driver, Ali. He was extremely polite and courteous to both staff and children and was very thorough in his delivery of Health and Safety. He is a credit your company. We look forward to using the services of Belle Vue in the near future
School Business Manager
Plymouth Grove Primary School
Plymouth Grove West
Chorlton On Medlock
Just wanted to thank you following the trip to Formby today- I described it as a 'like clockwork' day- please pass on our thanks to the driver.
We are so sorry about all the sand- maybe someone could have a sand pit at home! Anyway, Look forward to hearing from you again in the future
Deputy Head & SENCo
Mellor Primary School
A big thank you to the drivers and yourself for a job well done with the football teams from Lillestrom SK. A very good price with the daily rate and all your drivers were very accommodating with the frequent changes in the schedule due to the weather and the coaches decisions. We will certainly call on you for future incoming tours in the future.
On behalf of the club can I say thanks for all the arrangements that you put in place for us. All went very smoothly (even the crossings were flat calm which I was amazed at!).Can I also say that Phil Littlehales was tremendous, professional, flexible and a great advertisement for your company. I will have no hesitation in recommending your company in the future.
1st Team Manager
Moseley Rugby Club
I would just like to thank our driver Patrick for the wonderful service he provided to all our members on our resent trip to Meadowhall, even though some of our members asked about Tom. Sylvia and Tony wish to thank Patrick for his assistance in locating them when they had got lost in the Shopping Centre. He was very courteous and professional. The journey was excellent and everyone enjoyed themselves.
We will be booking with you again in the New Year.
Andrea Walkden (Secretary)
Shaw & District Disabled Association
We used one of your coaches for an outing to Skipton yesterday the 27th. Would you be kind enough to pass on our thanks to Lewis who drove us. He helped make the day a success. Throughout the time we spent with his coach he was very pleasant, proffesional and most importantly a very smooth and confident driver who relaxed all the passengers. We will most certainly be using Belle Vue Coaches again and would be very happy if Lewis was once again our driver.
Just want to send this message to you and your colleagues to say we felt like royalty going to London on our women's conference. It is a yearly thing so we will be contacting you again to book for next year August. Your driver, think his name was Patrick, is a credit to the company. We had elderly ladies and he's was very supportive helping them on off the coach. Very, very pleasant there and back, please give him our thanks.
Women Of Hope Leader
The ladies/teachers on the Luton coach said can we let you know coach driver Rob Gill was great with the boys and made the journey feel safe, excellent driver and would like to pass on their thanks.
Mrs Cheryl Moran
Educational Visits Administrator
Just a quick note to thank you very much for the Vintage Double Decker you provided for my daughter's Prom last night. All the arrangements went like clockwork. A special mention should go to George the driver who was not only very patient with the girls as they had their dozens of pictures taken, but also joined in with the spirit of the occasion by encouraging lots of very loud singing!
A great night was had by all.
Thanks again for all your help.
With kind regards
(mum of Alice)
On 10th June 2013 we used Belle Vue to take 82 students to Paris on a school trip for 5 days. We had 2 drivers per coach : Rik Tapper and Mike ( coach 1 ) John Gilbody and Rob Gill ( coach 2) .We cannot fault the service provided, professional, caring and very customer focused. The logistics of taking away 82 students can be at times daunting yet the drivers helped out when possible crossing roads etc, definitely going that extra mile. Students and staff bonded well with the lads and they were very much part of our trip! I was on coach 2, I believe feedback has already been given for coach 1. Rob and John easily built up an excellent rapport with us straight away and it clearly shows they can adapt to suit different clientele. It also seemed equally important to them as it did to us that the trip would be a huge success and enjoyed by all concerned. It was! Can you please express my thanks to your team. I would not hesitate in recommending your company again, your drivers are a credit to the company and will certainly use you again in the future whether that be school business or personal.
Behaviour Support Unit
Attention of the Managing Director.
My husband and myself hired one of your mini coaches from the 20th May until the 22nd of May.
We had your driver named Les who made the trips very nice and interesting and we also felt very safe and confident with his driving. He also arrived on time. We would also like to say a big thank you to your staff that help us with the reservation and payment they were very helpful polite and pleasant to deal with. Our Australian friends who were on the trip enjoyed the experience and have returned home with happy memories of the event.
Once again a big thank you to all concerned and we would be very happy to recommend your company and would use you again in the future.
Mr David Evans
Just wanted to drop you a note to say what a fantastic weekend we have had on our rugby tour to Edinburgh.
The coach was great and our driver, Louis was wonderful. He was courteous, punctual, drove us wherever we wanted to go, joined us for dinner in the evenings and always had the most fantastic smile on his face, whilst remaining professional. So would like to give credit where it is due and say thank you to Louis for being part of our weekend. Will definitely use Belle Vue coaches again.
I hired some coaches for an event on Tuesday March 26th (between Manchester & Gorton Monastery) and I just wanted to let you know how incredibly helpful the two drivers running the shuttle service between ten and midnight were. Colin and Lewis were absolutely brilliant; I hadn't fully thought through the logistics of transporting 250 people back in only two coaches when it was a minimum of a 30 minute round trip and they were so supportive in helping me organise how to do this.
They really did go out of their way to help out and I just wanted to let you know. I had ordered the coaches as part of a conference I was involved with at Manchester University. When we asked for a coach recommendation the office gave us the name of another company, but after Colin and Lewis's exemplary service I contacted the Conference office to let them know what a good company Belle Vue was if they were asked for recommendations again.
If you could pass on my thanks to the drivers it would be much appreciated.
Emily Shields | Deputy Library Services Manager | MMU Library Services
A big thanks to the staff at Belle Vue following our recent trip to Llandudno (Sat 3rd Sept, from Levenshulme). Despite the drizzle, the Churches Together group had a good day out. This was partly due to Phil, an excellent driver who gave a really smooth ride. He was very helpful, approachable & professional - which was most appreciated by the group as the trip organiser wasn't able to come along on the day. The only negative comment was that there wasn't much leg room.
We hope to use your services again for next year's annual day out.'
(Social Committee, Churches Together in Levenshulme)
On behalf off all the passengers on the trip to Buxton on Monday 19th July, they would like to send a big thank-you to the Patrick the driver, especially the lady who had the accident in Buxton, and to the way he dealt with her and her friend on picking them up from the hospital on the way back to Bury, she is very grateful for his help and assistant on the day, as are we at Bury Ring and Ride for his help and assistant on the trip to which all the passengers stated they had a wonderful day out
Thanks On behalf of Bury's Ring and Ride
We hired a Mini Coach from you, for a trip to the lake district yesterday the 29th August.We were looked after very well by our driver, Robert. Who was very friendly, helpful, courteous and a excellent driver. We thought you should know how pleased we were.
Alan and Pat Parfett
30th August 2011
I just wanted to say a big Thank You for an excellent service we received on our day out to Alton Towers on Sunday. The coach was immaculate and our driver for the day (Lewis) was extremely professional and helpful. We're all working on the Mamma Mia! International Tour at the Palace Theatre, so our one day off a week is special for us and Belle Vue helped to make this weeks an extra special one. With a few more days off in Manchester I'm looking to organise some more days out, so will hopefully be in a position to hire some more transport from you in the near future.
Deputy Chief LX
Mamma Mia! International Tour
Dear Belle Vue Manchester
I would like to pass on my thanks to your driver Mike Harrison who drove on the recent Marple RUFC tour to Bristol.
Mike was a true professional during the weekend and represented your company very well, always presenting a clean coach and driving in a very safe manner. He made the travel arrangements easy and was great towards all the persons on the trip.
Please pass on my thanks to Mike.
Just wanted to drop you a quick line to say thank you, the service that we have received from your company has been excellent (Adam and Kevin). I know that when things go really well people tend not to give you positive feedback so hence this note
Thanks again and we will definitely be using your company again in the future