See what our Customer say about us!
I have been a passenger on the Belle-vue shuttle service between Staycity and the Christie Hospital for 8 weeks while having Proton Beam Therapy.
This email is to give special thanks to both Alain and Tracey for both their careful driving but also their friendliness and consideration with assisting me get off the bus, ensuring my wheeled walker was ready and safe for me to use.
Please pass on my thanks and good wishes
Feb 16th 2021
Morning Belle Vue
Just wanted to drop a quick email for feedback regarding one of your drivers.
My 3 children get the Y11 mornings and afternoon, have done for years. Whilst the drivers have occasionally changed, your current driver is by far the best we’ve had. One thing that sticks out particularly is punctuality. The bus is ALWAYS waiting to depart from the first stop at 07:45. Traffic to school is notoriously unpredictable but he manages to get them to school on time. Furthermore, the bus is regularly getting to it’s last stop (Red Lion, Cheadle) earlier than previous drivers. That big yellow bus is a welcome sight at 16:10 (ish) when the weather isn’t being kind. Historically, we’ve been lucky if it’s pulling up at 16:20!
Unfortunately, I don’t remember his name. He took over duties from Jan this year and did introduce himself originally, but it’s been too far gone now for the embarrassing question of ‘what’s your name again?’ and so it’s now just ‘mate’!
In an age where there is the belief of ‘when you do things right, people won’t be sure you’ve done anything at all’, he is a prime example. His efforts make mine (and I’m sure the other parents’) day and schedule just that little bit easier and it’s very much appreciated.
Mar 6th 2020
We had a trip with you last week and I just wanted to share this amazing feedback we have received from the customer:
"The quality of the service we received during our trip was 10/10. I would never even consider using another company. The coach was of the highest quality, the drivers were super efficient and very professional."
Thank you so much for your great service!
Feb 10th 2020
TAC Blackpool Lights Trip
We had a great day out and loved the executive mini-coach.
Our driver Kevin was flexible and very attentive to the elderly offering help with seat belts and ensuring all were comfortable prior to departure.
Taking us through the lights he ensured another comfort stop was as required.
We made sure the coach was kept clean and tidy along the journey but Kevin was also efficient in checking all rubbish was cleared and the coach ready for the next group.
Please keep his details on our file so he can be our driver next time.
Thank you and we look forward to the next trip.
Mrs G and my daughter Maisie have been on a school trip today from Millbrook Primary in Stalybridge to Chester.
Whenever they go on such a trip they know the first question I ask is what was the transport like, was the coach clean, was it safe, what was the driver like etc etc.
I walked in this evening and before I even had chance to ask they told me they have been on the best coach and the driver Dominic was amazing.
Apparently he had them singing wheels on the bus on the way to Chester and then to the whole class’s delight he had arranged for them to watch The Greatest Showman on the TVs on the way home, this was the highlight of the day according to Maisie.
Dominic was an absolute credit to Belle Vue, he was absolutely first class according to the girls!
Andy GreenDirectorC&C Insurance Brokers Ltd
Dear Mr. Hitchin
We returned safely from a very successful holiday to the Isle of Wight.
The new coach with wheelchair facility was a great improvement. Thank you!
We particularly want to commend our driver, Patrick on his exemplary conduct, patience, politeness and helpful assistance. Nothing was too much trouble. Not forgetting his excellent driving standard in sometimes difficult circumstances. He is a great asset to you. Please send him again when we next book a Belle Vue coach and pass on our sincere thanks.
Ike KarnonMADYSS Holiday IoW
Jade and the whole Bellevue team were extremely helpful from day one in ensuring our trips ran as smoothly as possible! They provided excellent service, from the organisation and flexibility in coping with all our requirements to the professionalism and courtesy shown by the drivers.
Look forward to hearing from you soon!
Jess Huxtable (September 2018)
Dear Belle VueI am just sending this short note to say a very big thank you on behalf of Manor Court Social.
We went to Millstones nr Harrogate for a day trip and everybody on the coach on the hottest day of the year would like to say a very big thank you to our wonderful driver Yvonne who did a fantastic job in very adverse weather conditions.
She is a credit to Belle Vue. Please convey our thanks to her.
Belle Vue’s service was exceptional!
From the great customer service provided by the office team during the initial booking process, all the way to the professionalism of the drivers on our journeys. They were incredibly flexible and happily made changes to their service based on our ever-changing requirements.
Belle Vue also provided high quality vehicles which were driven by well-presented and well-mannered drivers. We will definitely be using Belle Vue Coaches again in our future projects in the Manchester area!
Rikki Mace CMT Learning06 April 2018
Just wanted to message to say that Tim [the driver on the Y24] has been amazing while the weather has been so hot and the bus so uncomfortable for the children who I know individually as I am on the 24 almost every week as chaperone and have been for several years now. He bought a cool box and filled it with water bottles and I brought extra water and every child on the bus had a cold drink - there were almost 50 children on board. I think he is very considerate and it's a pleasure to work with him.
Cardiff tripDear Belle Vue,I am writing to you in regards to one of your drivers that took me and my group down to Cardiff, Rob.Rob was brilliant for the full three days that we had him. He was very professional and respectful to all the guests over the duration of the tour and made sure that all health and safety procedures were carried out. He also had excellent personal skills and made you feel that you could approach him with ease and he would be willing to work together as a team.
I wanted to write this to you to make you aware of what a good job Rob did for us as I have dealt with many dodgy drivers in the past.Kind RegardsJack Slinn