Competitive Pricing / Best Value / Get More for Your Pound

Best Value - We create best value by assessing a client’s transport requirements and matching our best solutions to meet their requirements. (On large transport movements, we weigh up the summary of movements and integrate them with our existing transport, this enables us to cut out dead mileage, make vehicle movements more efficient resulting in better costs to the client.)

• Modern Fleet

Belle Vue invest millions in Fleet Vehicle Investment. We invest in the latest vehicles every year ensuring comfort and safety. 

We have a fleet of modern single decker buses, single decker hybrid electric buses, and double decker buses with high capacity seating. We also run a fleet of executive minibuses, executive midi-coaches, executive coaches and double decker executive coaches. Our fleet also consists of PSVAR regulated coaches to meet any customer requirement that requires a special need.

• Family Run Business with Family Values

We organise Personal Service. We recognize every client is different. Whether you’re a school-teacher planning a school trip excursion, a company director organizing a corporate event, or a chap organizing a day trip to the races, you all have different wants, needs and expectations. We meet these expectations by gathering all the required information from you. These are the personal details of the trip, not just the transport mechanics of the journey. We also use a communication system called iMA to help us communicate with you more effectively. This helps us drive stress and tension out of the workplace and improve harmony and cooperation. (ima-bellevuecoach.com). Our goal is to exceed your expectations time after time.

• Compliant & Safe

We carry human beings not baked beans! 

Quality Management -  All our operations are certified to ISO9001 quality status. Our management systems have a finely documented and executed plan from start to finish. Our fleet consists of a modern range of vehicles that are professionally managed across the board to ensure maximum performance and reliability. Our network of approved operators are screened and audited resulting in a coach hire management system that can handle a single transport movement to a large multi vehicle transport event.

• Friendly Valued Staff = Great Customer Service

Service - We help you get what you want, when you want it. On time, every time. We provide dedicated account managers so they can get to know you and your team and can anticipate your wants, needs and expectations. We do the same with our driver team too. The same driver(s) who get to know what you like, when you like it.

Training - We have a recruitment, induction and training policy to ensure our team are at the top of their game. We train our team in the CPC (Certificate of Professional Competence), iMA, (Identify, Modify and Adapt, one’s own personality when meeting another), and Counter Terrorism. 

Awards - We compete in industry awards year on year and win on numerous occasions making our organization and team one of the best in the industry across the UK. (See websites for details.) Our drivers telephone clients the day before the trip and double check everything. Failing to plan is planning to fail. A well-planned trip is a successful trip. 

Aftersales - We carry out an aftersales service to ensure your service improves all the time. This is a small brochure with a multitude of questions rating everything from top to bottom of our service.

• Wheelchair Accessible DDA & PSVAR Compliant

Most of our fleet is DDA PSVAR compliant. 

We have been supplying wheelchair accessible coaches for the last 15 years long before any regulatory compliance came in. We did this so any social groups who have passengers utilising wheelchairs can go together on a day trip excursion. Passengers in a wheelchair would simply enter the vehicle via a lift with our driver, and the wheelchair would be simply strapped down to the vehicles floor in an allocated designated space. Our drivers are trained in ensuring all accessible wheelchair passengers feel inclusive of the trip and feel so from start to finish. 

On scheduled services like school contracts the following requirements are in place: 

1. space for a wheelchair, with suitable safety provisions, depending on whether the wheelchair is carried facing forwards or backwards
2. A boarding device to enable wheelchair users to get on and off vehicles
3. priority seats for disabled passengers
4. criteria for steps
5. handrails to assist disabled people
6. visual contrast of features like handrails and steps to help partially sighted people
7. easy-to-use bell pushes throughout the vehicle
8. audible and visible signals to stop a vehicle or to request a boarding device
9. external equipment to display the correct route and destination

We believe every passenger has a right to experience an enjoyable journey regardless of any disability.