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Good afternoon

We have had a trip today from Prospect House Specialist Primary School to Queen Elizabeth Hall in Oldham.

I just wanted to send an email to say the driver we had, Ashley, was fantastic!He was really considerate of our children, helped us to cross them over the road and gave us his number to contact him when we were finished, helping us to make transitioning our children so much easier.

He was an absolute pleasure and although it doesn’t cost anything to be polite and considerate, some people are not.  This was not the case from Ashley, he was a star!

Please pass our thanks onto him.

Kind regards

Michelle Peacock (she/her)
Operations Manager

Hello,

I wanted to e mail to say a special thankyou to the driver of my bus on Saturday.

I'm pretty new to Flix Bus, and I was wanting on wrong side of road in Bradford, with the National Express passengers.

Your driver crossed over, asked for me by name, and reassured me I was on right bus. I'd have missed it if he hadn't been so conscientious.

I'm not exactly young, and was on way to see new grandson in Newcastle, so a very special Thank you. Sorry I don't have name.

Best wishes,
Kathryn jones

Could you please pass on my thanks to the coach company about our driver today? His professionalism made what could have been a disaster into something really positive, but immediately phoning the coach company and asking for mechanics or a replacement coach.

As you know, the Labour Group policy is that if one of us can't participate, none of us do. His can do attitude made a huge difference to me on a personal level, but also to all of us, as we'd have returned to the Town Hall if the lift couldn't have been fixed.

Councillor Shirley Procter

Hello Everyone,

We just wanted to send a follow up message after the incredible weekend we created at EDGEFEST.

A huge thank you to each and every one of you and your teams for everything that was done towards the event at Tatton Park. Each little detail, contribution and effort made edgefest what it was and the client was over the moon, the guests were wowed and it ran so smoothly so thank you, thank you, thank you.

We look forward to working with you all very soon and creating more incredible event that blow peoples minds!

Thanks,

Lauren
Silverfox Events

Hi guys,

On behalf of the Reddish and Hazel Grove Branches of the Official Supporters Club, I would just like to say a big thank you for all your help, support and advice you’ve offered us with our coach travel for the 22/23 season, we really couldn’t have done it without you.

All the office staff and drivers are a credit to Belle Vue and it’s a pleasure to be associated with your great team.

All the best for the summer and we look forward to doing it all again next season.

Cheers,
Howard Burr
Secretary
Reddish Branch
Manchester City Supporters Club

Hello Phil,

On Friday and Saturday i had the pleasure of using your services.

Neil on Friday, and Otto today, were a fabulous credit to your company.

Both were smart, punctual, friendly, positive and nothing was too much trouble.

I have been co ordinating an international trip for 27 investors and your team made the days stress free and an absolute pleasure.

I will highly recommend your company in the future and please pass on my sincere thanks to both Neil and Otto.

Many thanks

Kirsty

Hi Phil,

Just wanted to Thank you so much for the attention and service given by Tony and Steven on our big day. They were amazing 10/10.

They definitely went above and beyond our expectations as you so promised.

If they are available for the wedding day we would love to have them back as well as yourself.

Really happy with everything.

I think we just about made it

Speak soon
The Singh family

Hi Damian
Just wanted to pop you a note to say a HUGE thank you for providing transport for London Metropolitan Brass for Whit Friday 2022!

We had a wonderful time and Steve was absolutely fantastic. He was polite, professional, an expert at getting us round the tight corners (!) and we were really happy with the service. Please pass on our gratitude to him.

Is it possible to make a booking request for next year already please? We would be looking to reserve a 49 seat coach for Friday 2 June 2023 (2pm - 11.30pm) likely from and returning to Smokies Best Western Park Hotel, OL8 2HX. Please let me know what you would need to place this booking and what the price would be. Really hope you have availability as, based on our experience this time, we would love to travel with you again next year.

Thanks again for all your help and we can’t wait to see you again in 2023!

Best wishes
Jenny

Hi

Just want to say what an excellent service you have provided to from The Christie Hospital.

Over the last few years this has been excellent service. Graham has been so professional and friendly and in 4 years this shuttle was always on time. Graham is a great and safe driver and made our journeys so much more pleasant with his lovely personality.

Will miss the shuttle service but most of all Graham. Such a gentleman and assess to your company. You are lucky to have him.

Regards,
Emma Rafferty

Hi,

Please pass this email on to senor managers to that our driver Craig gets the recognition he deserves.

I would like to express my gratitude to Craig who was our driver for our recent London trip. Craig did everything we asked and more. He was great with the students and extermely helpful with staff.

his knowledge of London was extensive, and he was able to advise on good areas for drop off and pickup. If we were late, he was accommodating and flexible.

In affect, he made my job as trip leader very very easy and stress free.

I would like a response so that I know this email has been passed on to the correct people. I have done many trips before and not all drivers are this good.

Many thanks

Mark Pickwell
Trip lead Great Sankey High School

Hi Mike,

The Y5 teacher asked me to contact you to say that the driver we had taking our children swimming this morning, was 'the best driver ever'!

Any chance that we could have him every week?

Best Wishes

Vicki

Vicki MajorAdmin Assistant

Claire

Morning

I just wanted to let you know what a gem your driver was yesterday for the summer school trip for Rayner Stephens to Crocky trail.

He was brilliant with the staff and students - gave clear instructions and was supportive.

The journeys were flawless and even though we arrived back slightly late all was taken in good spirits.

Thank you and him for the wonderful journey

Claire
Co-ordinator summer school

C Hague | Lead Teacher of Music
Rayner Stephens High School

Hi Donna

I wasn’t sure who to contact from your website, but I just wanted to pass on a message about the regular driver of the 752 school bus that goes from Cheadle to Loreto Grammar.

My daughter will finish her first year (7) at Loreto tomorrow, and she and I wanted to pass on our thanks to the driver. He has made the schoolchildren feel safe and welcome, and has made the start and end of the day a friendly place for them. They’ve also experienced replacement drivers that haven’t been quite the same, so they recognise what a nice man he is and that’s been really important to them in what has been an incredibly challenging year for them.

We would probably have just bought him some chocolates if it had been a “normal“ year, but Covid precautions have made some things a bit harder to do!

So please pass on our thanks and gratitude. I would imagine it can be a thankless task at times, so his kindness and care throughout have been very much appreciated.

Many thanks
Clare.
752 school bus to Loreto Grammar

Miriam Kaufman

Good afternoon Damian

I just wanted to thank you on behalf of all the girls and staff that you transported to and from the beach and Crocky Trails last week.

I have heard that you were an amazing, tolerant, kind driver, as were all the drivers of each and every coach.

It was a pleasure dealing with you from the start, getting quotes etc and as can be seen from our subsequent booking with your company, we would not hesitate to use you again.

Many thanks again

May 06th 2021

Gaynor Barton 

Good morning,

I have been a passenger on the Belle-vue shuttle service between Staycity and the Christie Hospital for 8 weeks while having Proton Beam Therapy.

This email is to give special thanks to both Alain and Tracey for both their careful driving but also their friendliness and consideration with assisting me get off the bus, ensuring my wheeled walker was ready and safe for me to use.

Please pass on my thanks and good wishes

Feb 16th 2021

Alex Walton

Morning Belle Vue

Just wanted to drop a quick email for feedback regarding one of your drivers.

My 3 children get the Y11 mornings and afternoon, have done for years. Whilst the drivers have occasionally changed, your current driver is by far the best we’ve had. One thing that sticks out particularly is punctuality. The bus is ALWAYS waiting to depart from the first stop at 07:45. Traffic to school is notoriously unpredictable but he manages to get them to school on time. Furthermore, the bus is regularly getting to it’s last stop (Red Lion, Cheadle) earlier than previous drivers. That big yellow bus is a welcome sight at 16:10 (ish) when the weather isn’t being kind. Historically, we’ve been lucky if it’s pulling up at 16:20!

Unfortunately, I don’t remember his name. He took over duties from Jan this year and did introduce himself originally, but it’s been too far gone now for the embarrassing question of ‘what’s your name again?’ and so it’s now just ‘mate’!

In an age where there is the belief of ‘when you do things right, people won’t be sure you’ve done anything at all’, he is a prime example. His efforts make mine (and I’m sure the other parents’) day and schedule just that little bit easier and it’s very much appreciated.

Mar 6th 2020

Eve Buzinskaite

We had a trip with you last week and I just wanted to share this amazing feedback we have received from the customer:

"The quality of the service we received during our trip was 10/10. I would never even consider using another company. The coach was of the highest quality, the drivers were super efficient and very professional."

Thank you so much for your great service!

Feb 10th 2020

Now that our final shuttle has departed for Manchester Airport I wanted to write to thank you and the Belle Vue team for their fantastic service and support delivered this week with United Futsal.

All of your drivers have been professional and accommodating. A special mention to Cole and Mike who went above and beyond to work with myself to deliver a high level of customer service and satisfaction.

Many thanks

Simon
United Futsal

Good morning

We have just travelled from Leeds to Newcastle on a flixbus I can honestly say it’s the best coach journey I have experienced The bus was spotless clean and a comfortable journey But most of all I would like to say Ryan our driver was the best driver I have ever had the pleasure to meet He was kind considerate pleasant to all his customers on board the bus I must say he is a credit to your company and a very professional employee We will be definitely using flixbus in future as we have done in the past and hope we cross paths again with Ryan

Thank you to Belle-vue coach’s and Ryan

Merry Christmas to you all

Tracy and Kenny

I would just like to say how happy we were with both of our drivers today. Both were really friendly and welcoming, which was lovely.

We will certainly look to use Bellevue again for future trips.

Many thanks

Leanne
Deputy Preschool Manager

Dear Nigel

We just wanted to say thank you to yourselves and the Driver for providing excellent service to our Councillors and Development Management Team on Thursday.
It’s fair to say you all went above and beyond.

Many Thanks

Marie
Office Manager
Trafford Council

Good Afternoon Damian,

I hope you have had a lovely week so far.

Following on from your note, I just want to say a massive Thank You yet again for all of your brilliant help in organising our annual Ale Trail. The staff have a fantastic time every year, and James was so fab – he did well to manage us all singing Sweet Caroline! Ha-ha.

I will definitely be back in touch for our next Ale Trail, and any other events we may be holding in the Autumn/Winter of this year, and next. You are always so good to us .

We have had some issues with sending out deliveries over the past 10 days, but you should have some Soreen Samples with you by the end of next week!

I hope you have a wonderful remainder of the week and weekend, enjoying the sunshine, whether you’ve got a gig or doing nothing at all – enjoy it!

Thanks once again.

Olivia

Esther Levy

Dear Damien

I hope this email finds you well

I am writing to firstly thank you for being an amazing coach company to work with.

Further to thank you personally, as you took us on our past outing to ‘simply cycling’ and you were a true role model for our girls in how calm you remained despite a window having been smashed.

Besides that you were patient, kind, helpful, positive, pleasant and encouraging. It made the journey all the nicer having a driver that really understands and gets ‘teens’

We want to thank you again and cannot think of using any other coach company for our trips in the future.

I also want to make special mention of Craig who spent three days with us on our overnight trip to S Wales.

What an incredible helpful, understanding and amenable driver he was right from the onset of the journey till the very end.

He basically packed the coach on the last day for us ensuring there was room for everyone and everything besides being empathetic throughout.

With such positive experiences we look forwarding to using your company on a continual basis.

Thank you once again

With best wishes

Mrs Esther Levy on behalf of Rabbi Wilson, Miriam Kaufman and the school

June 2021

Ike Karnon

Dear Mr. Hitchin

We returned safely from a very successful holiday to the Isle of Wight.

The new coach with wheelchair facility was a great improvement. Thank you!

We particularly want to commend our driver, Patrick on his exemplary conduct, patience, politeness and helpful assistance. Nothing was too much trouble. Not forgetting his excellent driving standard in sometimes difficult circumstances. He is a great asset to you. Please send him again when we next book a Belle Vue coach and pass on our sincere thanks.

Kind Regards

Ike KarnonMADYSS Holiday IoW

24-28 September

Jess Huxtable

Jade and the whole Bellevue team were extremely helpful from day one in ensuring our trips ran as smoothly as possible! They provided excellent service, from the organisation and flexibility in coping with all our requirements to the professionalism and courtesy shown by the drivers.

Thank you!

Look forward to hearing from you soon!

Jess Huxtable (September 2018)

Yvonne Hampson

Dear Belle VueI am just sending this short note to say a very big thank you on behalf of Manor Court Social.

We went to Millstones nr Harrogate for a day trip and everybody on the coach on the hottest day of the year would like to say a very big thank you to our wonderful driver Yvonne who did a fantastic job in very adverse weather conditions.

She is a credit to Belle Vue. Please convey our thanks to her.

Yours sincerely

Jean Phillips

Annette Leader

TAC Blackpool Lights Trip

Dear Sir/Madam,

We had a great day out and loved the executive mini-coach.

Our driver Kevin was flexible and very attentive to the elderly offering help with seat belts and ensuring all were comfortable prior to departure.

Taking us through the lights he ensured another comfort stop was as required.

We made sure the coach was kept clean and tidy along the journey but Kevin was also efficient in checking all rubbish was cleared and the coach ready for the next group.

Please keep his details on our file so he can be our driver next time.

Thank you and we look forward to the next trip.

Annette LeaderChair

Good evening Nigel,

We just wanted to thank you for the service you provided on Saturday for our son’s wedding.

Everything went as planned, timings were spot on and your drivers were excellent, very helpful and accommodating.

Thanks again.

Kind regards.
Nick & Jan Roden

Good Morning Ian,

I hope you are well

I would just like to say a huge thank you for the service provided by Damian, Rik, Belle Vue and partner companies this summer.

The transport for the two-week period is a huge piece of work and one of the most complex that we work on every year.

Damian’s patience and flexibility in the planning stages was second to none and more than I could have ever asked for.

The drivers were polite, professional and flexible, nothing was every too much trouble, even when we added vehicles and hours.

Having Damian at the end of a phone 24/7 was invaluable in dealing with the daily changes, he was an extension of my team.

It was inspiring to work with people and a company that worked tirelessly for months to ensure everything was in place for the event.

I cannot thank all involved enough, they made the challenges of the traffic and the weather, alongside a complex schedule much easier to deal with.

Everything was dealt with professionalism and dedication, teamwork is the only way to successfully deliver transport for an event and I was lucky enough to have Damian and Belle Vue on my team.

I really do look forward to working with you again.

Thank you for your call back, as stated Kura are putting together some marketing material which will include a video that Rik kindly provided some comments on.

We will mention Belle Vue (thank you for your permission) and will tag you in LinkedIn appearances

Peggy Davies
Account Manager
Kura

My Name is Raz, I booked and arranged a double decker coach from Manchester to london yesterday with yourselves for around 70 people.

It was the first time ive used yourselves and have previously been using a number of different coach companies. I want to take this moment to thank our drivers Louis and Shah. Particularly Mr Shah who was absolutely incredible. He gave us the best experience and displayed the highest level of professionalism and respect.

My phone has been going crazy since last night with everyone asking me to pass on there thanks to him.

He is an absolute asset to your company and because of him we have made the decision to book with yourselves every year.

Please pass on my highest gratitude and thanks to him, and reward him in whatever way you can as he has just given you business from us for the foreseeable future.

Thanks all at Belle Vue and Mr Shah take a bow!

Thanks
Raz.

Hi Damian,

Yes, I am very well Thank You – I hope you are too.

Apologies for the delayed response…I have been abroad the past week.

I just want to say…I cannot Thank You enough for your help with booking the bus, and how easy the process was.

All of our staff members had a brilliant time on the Ale Trail and Mark was great. You have been so helpful throughout this all, and I can only say my best words for your services.

We will definitely be hiring a coach again in the future.

Have a wonderful afternoon, and if you ever need any Soreen please shout my way.

Best Wishes,
Olivia

Hi Damian/Nigel and everyone,

I just wanted to thank you for yesterday, I have heard nothing but positive feedback for your drivers and how helpful they were.
A personal thank you from me as well, I know I've asked you countless questions, queries and amendments but you've all been amazing and really helpful so a big thank you!!
I promise I will leave you alone for now, until next year

Have a great day.

Lisa
Lisa Maley
Locality Lead
Neighbourhood Area 3 Children's Centre's

Good afternoon,

I just wanted to provide you with some positive feedback about Phil, the driver who took our Year 4 children to and from Macclesfield Forest today. He was absolutely amazing! He was consistently cheerful and went above and beyond to help it run smoothly- he even picked up and relocated a skip which was blocking the road! A child was sick on the way back and again, this didn't phase him at all. Please pass on our sincere thanks to Phil.

Kind regards
Mrs Annmarie O'Dwyer (Headteacher)
St Winifred's RC Primary School

Hi Damian,

I just wanted to say what a great job Kevin and Craig did on Saturday evening, they were there nice and early and were super patient getting guests on (not the easiest) and they had sorted out their plan for the drop offs etc.

Couldn’t ask for more! Please pass on my thanks.

You have been so helpful as well throughout, so thank you to you too.

I’m sure we’ll be working on other events in the future

Andrea Swift

Hi.

I am just writing to say thankyou for your help, hospitality and organisation in arranging the coach from the Shamrock Inn, Little Hulton to Oxford United this Saturday just gone (12th February).

Andrew the driver was superb, he was friendly and helpful all the way there and back. The coach was lovely and clean and was really comfy. We really had a good time and would love to possibly arrange one through yourself again in the future, it was very professionally ran.

We cleaned up the bits of rubbish at the end when we got dropped off so I hope all was okay on the coach on the return to the yard. Someone also left their phone on board in which Andy contacted ourselves to sort it out, so again thankyou for your honesty and kindness.

Overall it was one of the best coach trips i have been on for a while, so credit to Belle vue and all its employees and thankyou all again.

Ben power
Shamrock

Hi there,

I just wanted to email to thank two of your staff Alan and Tracy who drive the bus for the Proton Beam centre.

I had treatment at the proton centre during September & October and Alan and Tracy were both a huge part of what made me feel at home in Manchester. Always friendly, chatty, helpful and funny. I was not looking forward to living away from home so long but I quickly settled in and they were a big part of that. The work that they do is so important and I will always remember them both and the impact they had on my experience. I wanted to send an email to thank them both and Bellevue for the amazing service.

If this email/message gets to them, tell them Kate is no longer wearing the collar on my neck and my surgeons are trialling me without - so hopefully I have no more surgery this year!

Once again, thank you Bellevue.

Kate Mason
(Proton patient in hard neck collar)

Hi Phil,

Just a quick line to thank your driving team who looked after us throughout our 30th Anniversary Celebrations last week.
They are Lucas, Kevin and Matt.
Matt drew the short straw and had to put up with us for two days!
They were all, as you would expect, courteous and careful drivers.
We look forward to travelling with you again as we ease ourselves out of Covid.

Best wishes
Frank Pearson
Chairman
Rochdale & District
International Police Association

Ken Brannagan

My name is Ken Brannagan I have been in Manchester for the last 6.5 weeks being treated at the Christie hospital for cancer, I am now in the car on my way back down south having had my last treatment today.

I'm just going over the last month and a half in my head and the places I visited whilst there and the people I have met. Two of the people that stand out were 2 of your drivers that were on the stay city/Christie center run Colin and Alan, every time I got on the bus I was greeted with a smiling face and a genuine concern to find out my progress, and how I was and if I was OK. But what I noticed over time is that it was with every passenger and there family they made a real effort to involve themselves and make everyone feel comfortable.

There willingness to share there local knowledge of things to see and do in Manchester and how to get there was above and beyond.

These two gentlemen are an asset to your company and ambassadors to your brand they have made the journey to and from a pleasure.

I will miss our chats and wish them both all the best for the future

Kind Regards and Thanks
Mav

Rikki Mace

Dear Phil

Belle Vue’s service was exceptional!

From the great customer service provided by the office team during the initial booking process, all the way to the professionalism of the drivers on our journeys. They were incredibly flexible and happily made changes to their service based on our ever-changing requirements.

Belle Vue also provided high quality vehicles which were driven by well-presented and well-mannered drivers. We will definitely be using Belle Vue Coaches again in our future projects in the Manchester area!

Rikki Mace CMT Learning06 April 2018

Tim Hazlehurst

Just wanted to message to say that Tim [the driver on the Y24] has been amazing while the weather has been so hot and the bus so uncomfortable for the children who I know individually as I am on the 24 almost every week as chaperone and have been for several years now. He bought a cool box and filled it with water bottles and I brought extra water and every child on the bus had a cold drink - there were almost 50 children on board. I think he is very considerate and it's a pleasure to work with him.

Rosie

Rob Gill

Cardiff tripDear Belle Vue,I am writing to you in regards to one of your drivers that took me and my group down to Cardiff, Rob.Rob was brilliant for the full three days that we had him. He was very professional and respectful to all the guests over the duration of the tour and made sure that all health and safety procedures were carried out. He also had excellent personal skills and made you feel that you could approach him with ease and he would be willing to work together as a team.

I wanted to write this to you to make you aware of what a good job Rob did for us as I have dealt with many dodgy drivers in the past.Kind RegardsJack Slinn

Andy Green

Hi Phil

Mrs G and my daughter Maisie have been on a school trip today from Millbrook Primary in Stalybridge to Chester.

Whenever they go on such a trip they know the first question I ask is what was the transport like, was the coach clean, was it safe, what was the driver like etc etc.

I walked in this evening and before I even had chance to ask they told me they have been on the best coach and the driver Dominic was amazing.

Apparently he had them singing wheels on the bus on the way to Chester and then to the whole class’s delight he had arranged for them to watch The Greatest Showman on the TVs on the way home, this was the highlight of the day according to Maisie.

Dominic was an absolute credit to Belle Vue, he was absolutely first class according to the girls!

Andy GreenDirectorC&C Insurance Brokers Ltd

Thank you!

“Thank you for considering Belle Vue for your next travel requirement. Our goal is to provide a transport service by road that is safer, cleaner and greener. We’d love to be part of your next travel adventure. Please contact our friendly team if we can assist you further.”

- Phil Hitchen M.D. Belle Vue (Manchester) Ltd.