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CUSTOMER SERVICE AND SUPPORT STAFF AWARD – Silver – Mike Mitchell

Mike Mitchell has been with Belle Vue since 2012 as its Contracts Manager, a role which was created with Mike in mind. He formerly worked at Transport for Greater Manchester (TfGM), and its predecessor Greater Manchester Passenger Transport Executive, on the Yellow School Bus scheme. Most recently, he was Belle Vue’s TfGM Contract Account Manager,

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INNOVATION AWARD – iMA – Silver – Belle Vue

It is sometimes said that the passenger transport industry is all about vehicles. It’s not. It’s about people. People (coach drivers) carry millions of passengers and all those interactions are more successful if communicated successfully, and iMA helps you do that. iMA identifies which of four ‘dialects’ an individual uses to communicate, with each dialect

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TOP LARGE FLEET OPERATOR – Finalist – Belle Vue

The winners and entrants of these awards deliver consistently excellent customer service. The operators demonstrate their success through sustained effort. We are talking about the best operators in the UK here. They have shown that they: are financially sound maintain high operational and engineering standards give priority to the Health and Safety of staff and

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UNSUNG HEROES AWARD – WINNER – George Docherty

The old saying is that if you want a job done properly do it yourself. But staff in our team go to Operations Assistant George Docherty. There is seemingly no end to his talents – driving, cleaning, fuelling, washing, digging, repairing, moving, shifting, delivering, cooking, baking, decorating, climbing, organising, mapping, training, praising, assisting, fixing, finding,

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